2004 Ford Freestar Steering Problems
- Complaints
- 27about this part
- Share
- 2%of 1,227 total for the year
- Median mileage
- 85,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 27 complaints about the steering of the 2004 Ford Freestar, 2% of the 1,227 complaints for this model year. Where a mileage was given, the median is 85,000 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Bought this van at 37106 miles. Van serviced for steering rack, struts, swaybar links and springs at approx 68000 miles. The steering rack needed to be replaced twice. Spent over $2000. Miles now are 70015 and steering problems have resurfaced. I had a dodge caravan that gave me over 86000 miles with minimal repairs. I will never purchase a Ford product again.”
NHTSA complaint #10520037, filed 2013-06, 68,000 miles“Turns out there was a recall on the 2004 Ford Freestar in 2012 regarding the torque converter. Here it is two years later and it goes out again. This should not happen. There needs to be another recall on the torque converter and it needs to be fixed properly this time before there is a death from the incident. I had two kids under the age of 3 with me at the time and sitting in the pouring rain, in chilly weather, waiting for a ride home was not fun. Fix it Ford!!!”
NHTSA complaint #10678856, filed 2015-01, 180,000 miles“While driving my son to school, vehicle stalled at 45 MPH and engine died. Got vehicle started again, died again, managed to get vehicle back home. This issue has been happening intermittently ever since with no warning engine will die while driving vehicle. I have been advised by a mechanic that this is due to the PCM getting wet repeatedly. After researching issue on-line, this appears to be a design issue that Ford should address immediately before it results in a fatality.”
NHTSA complaint #10514126, filed 2013-05, 98,000 miles“Was driving about 35 miles and hour when I turned and went up a slight incline...engine sputtered a bit then I turned into parking lot, heard a loud noise like engine revving up and then it just died. Lost all control of vehicle and luckily coasted to a spot where no cars were. I let it sit for a moment, started back up and it was revving up again and RPM's were going up drastically. Tried to put in reverse and it would not go, shifted to park again and it revved back up. Turned off let sit again...then started, was able to reverse but with loud noise and revving of RPM's. …”
NHTSA complaint #10531673, filed 2013-07, 125,600 miles“Very high pitched squealing noise coming from front wheels. Noise begins approximately 15 minutes after beginning driving. Noise is intermittent but very irritating to passers by and other drivers. Noise lightens or lessens when brakes are applied and when slightly turning the steering wheel. I believe it to be wheel bearings/hub bearings. Very similar description to complaints I have read and I believe it is related to the recall #04s24. My vehicle was produced at the oakville assembly plant, but was produced before the dates listed in the current form of the recall. …”
NHTSA complaint #10348383, filed 2010-08, 35,000 milesRelated recalls
- 03V457000Nov 6, 2003On certain minivans, the power steering low-pressure line may not be fully seated at the rack and pinion steering gear.Covers: Ford Freestar 2004, Mercury Monterey 2004
Related service bulletins
- 10021217Mar 23, 2007Power steering hose leak near cooler extreme cold climate areas only -4 degrees and cooler.
- 10020701Dec 28, 2006Advanced traction control system - duration activation.
- 10014704Mar 1, 2005Steering wheel.
Steering: other model years
Other parts of the 2004 Ford Freestar
851 complaintsElectrical system
118 complaintsBody and structure
94 complaintsSeats
86 complaintsEngine
69 complaintsBrakes
59 complaintsEngine cooling
49 complaintsVehicle speed control
33 complaintsOther or unknown
29 complaintsSuspension
25 complaintsWheels
25 complaintsFuel system
23 complaints
← All problems reported for the 2004 Ford Freestar
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology