2004 Ford Freestar Body and structure Problems
- Complaints
- 94about this part
- Share
- 8%of 1,227 total for the year
- Median mileage
- 114,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 94 complaints about the body and structure of the 2004 Ford Freestar, 8% of the 1,227 complaints for this model year. Where a mileage was given, the median is 114,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The front subframe is rotted on my 2004 Ford Freestar. I found out when my car was in for it's annual inspection. They called the Ford dealer they said Ford was no longer making the parts. The dealer said Ford used to have recalls. I found out that Ford had a big problem with this on the windstars. I contacted Ford and they said all the recall on my car were fixed. They said I should call the Ford dealer.”
NHTSA complaint #10871045, filed 2016-05, 86,580 miles“Severe rust issues plague the frame, jack points, and rear frame (spare tire storage area). The spare tire wheel looks as if it has never had paint on it there is so much rust. We just purchased the vehicle a few days ago and are currently working with the Ford dealer to hopefully get the problem corrected. We did not realize the severe rust issues prior to purchase.”
NHTSA complaint #10499681, filed 2013-02, 22,500 miles“I just paid off my vehicle did thousands of dollars worth of repairs now mechanic tells me he wont replace my starter because sub frame is unusually worn and dangerous to drive,so now I have no vehicle because 2004 was not recalled yet,most other years were”
NHTSA complaint #11022201, filed 2017-09, 60,000 miles“Left rear seat anchor was loose, so we looked. A large hole had rusted out of the inner fender causing the anchor to completely detach from the body. We took it in to get checked out and they agreed it had completely rusted through and the right side is also rusting out, although not the point of completely rusting through, yet. We are just thankful this was noticed when we were parked and not driving 65 MPH causing an accident.”
NHTSA complaint #10472514, filed 2012-08, 116,542 miles“The part of the frame that holds my front passenger steering and wheel assembly in place has failed. My mechanic said it's the exact same problem that they recalled Ford windstar vans for - but since my vehicle is a Ford Freestar van there's no recall? My van is now undrivable!”
NHTSA complaint #10413934, filed 2011-07, 144,000 milesRelated service bulletins
- 10013404Nov 15, 2004Access door wraped or breaking off from the underside of the steering wheel shrod.
Body and structure: other model years
Other parts of the 2004 Ford Freestar
851 complaintsElectrical system
118 complaintsSeats
86 complaintsEngine
69 complaintsBrakes
59 complaintsEngine cooling
49 complaintsVehicle speed control
33 complaintsOther or unknown
29 complaintsSteering
27 complaintsSuspension
25 complaintsWheels
25 complaintsFuel system
23 complaints
← All problems reported for the 2004 Ford Freestar
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology