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SuspensionPart report

2004 Ford Freestar Suspension Problems

Complaints
25about this part
Share
2%of 1,227 total for the year
Median mileage
87,308miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 25 complaints about the suspension of the 2004 Ford Freestar, 2% of the 1,227 complaints for this model year. Where a mileage was given, the median is 87,308 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Bought this van at 37106 miles. Van serviced for steering rack, struts, swaybar links and springs at approx 68000 miles. The steering rack needed to be replaced twice. Spent over $2000. Miles now are 70015 and steering problems have resurfaced. I had a dodge caravan that gave me over 86000 miles with minimal repairs. I will never purchase a Ford product again.”

NHTSA complaint #10520037, filed 2013-06, 68,000 miles

“I had my vehicle to the Ford dealership on a recall for the third row latch/corrosion issue. While in the process of doing the repair, the service dept. Found massive undercarriage corrosion, in which other parts of my car were disintegrating & falling apart, such as the starter and the engine mounts, as well as parts of my exhaust system. While my car was on the premises there were also two other freestars with similar amounts of massive corrosion on the body of the vehicle, particularly all of the doors. …”

NHTSA complaint #10520339, filed 2013-06, 170,214 miles

“Very high pitched squealing noise coming from front wheels. Noise begins approximately 15 minutes after beginning driving. Noise is intermittent but very irritating to passers by and other drivers. Noise lightens or lessens when brakes are applied and when slightly turning the steering wheel. I believe it to be wheel bearings/hub bearings. Very similar description to complaints I have read and I believe it is related to the recall #04s24. My vehicle was produced at the oakville assembly plant, but was produced before the dates listed in the current form of the recall. …”

NHTSA complaint #10348383, filed 2010-08, 35,000 miles

“Tl-the contact owns a 2004 Ford Freestar. The contact stated that while an independent mechanic was servicing the vehicle, it was discovered that there were cracks on the rear axle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 155,000. Djr”

NHTSA complaint #10670636, filed 2015-01, 155,000 miles

“Many issues with the van & they continue. Purchased from 1 previous owner, jan '09 around 60k may 2010, 74k miles- replaced spark plugs & wires, fuel system cleaner: rough idle $432.23 dec 2010, 83k miles - replaced front axle & sway bar links: $822.89 april 2011, ? …”

NHTSA complaint #10473157, filed 2012-08, 74,212 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
200723%
200641%
2005101%
2004252%

Other parts of the 2004 Ford Freestar

Transmission and drivetrain
851 complaints
Electrical system
118 complaints
Body and structure
94 complaints
Seats
86 complaints
Engine
69 complaints
Brakes
59 complaints
Engine cooling
49 complaints
Vehicle speed control
33 complaints
Other or unknown
29 complaints
Steering
27 complaints
Wheels
25 complaints
Fuel system
23 complaints

← All problems reported for the 2004 Ford Freestar

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology