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Transmission and drivetrainPart report

2019 Ford Fusion Energi Transmission and drivetrain Problems

Complaints
6about this part
Share
5%of 122 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the transmission and drivetrain of the 2019 Ford Fusion Energi, 5% of the 122 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On 3/26/24 I was driving home on the interstate and the vehicle lost power and started to smell like burning plastic. I barely got the car on the side of the road when it stopped moving. It was towed to Ford and they confirmed that it was due to the recall. I was very luck this did not cause an accident”

NHTSA complaint #11584142, filed 2024-04

“The lane keep assist does not work basically , it can't detect the lines , due to the recall I can't charge my car which I paid much more than regular ford fusion. To be able to use the Electric miles and save on gas , also the 3G modem stopped working and ford has no fix for that , took it to different dealers and they say even if I replace the old modem with a new 4G, (paying out of my own pocket !!) most likely the app and remote connection will not work .”

NHTSA complaint #11591440, filed 2024-05

“My vehicle had a recall opened nearly a year ago. The recall is 23S33 PHEV BATTERY CELL DEGRADATION. I had taken my car into the dealership nearly a dozen times over the course of almost 2 years prior to the recall being announced. I was told not to charge a car that I bought for that specific purpose. Initially a solution was posted of replacing the battery which was then removed. So there very much is a remedy available, they just don't want to pay the cost to provide that remedy. …”

NHTSA complaint #11578980, filed 2024-03

“Recall issued 6/23 23S33- Over 7 months and Ford has NOT corrected this serious problem, nor is there anything in the updates to lead one to believe they have an interest in doing so. I have spent hours trying to coerce this company to do something, but to no avail!! How much longer will YOU allow them to get away with this!!! A serious fire, or collision may result!! Must someone DIE in order for you to take action!!”

NHTSA complaint #11570316, filed 2024-02

“The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available”

NHTSA complaint #11591338, filed 2024-05

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
201965%
2018343%
2017421%
201628%
2015626%
2014618%
2013513%

Other parts of the 2019 Ford Fusion Energi

Electrical system
102 complaints
Engine
10 complaints
Other or unknown
10 complaints
Fuel system
9 complaints
Brakes
2 complaints
Vehicle speed control
2 complaints
Hybrid propulsion system
1 complaints
Lane departure
1 complaints
Latches, locks and linkages
1 complaints
Seats
1 complaints
Steering
1 complaints
Body and structure
1 complaints

← All problems reported for the 2019 Ford Fusion Energi

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology