2019 Ford Fusion Energi Other or unknown Problems
- Complaints
- 10about this part
- Share
- 8%of 122 total for the year
- Median mileage
- 20,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the other or unknown of the 2019 Ford Fusion Energi, 8% of the 122 complaints for this model year. Where a mileage was given, the median is 20,000 miles. 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“3 weeks after I leased the vehicle new, the windshield shattered without anything hitting it. It is now 3 months later and I above 7500 miles on the car and while sitting in stopped traffic the back glass exploded on its own. Ford corporate only accepted photos taken and submitted by the dealership to review the claim after telling me a 'technician will determine' what happened. Ford said glass is not covered under warranty. I explained to them that I understand but I am mode concerned of the overall safety of the car after this happened. …”
NHTSA complaint #11241156, filed 2019-08, 7,500 miles“Was driving car to dealership for check signal that was appearing on my dashboard when suddenly the car stopped in the middle of the road with a knocking sound from the back and smoke filled the car and the trunk. At that point I exited the car in fear of getting caught in fire or getting struck by another vehicle. Had the car towed to a Ford dealership in Watsonville California.”
NHTSA complaint #11574715, filed 2024-02“The current unresolved recall has impacted me numbered 23S33. This issue has impacted me since June 16 2023 and I have received minimal compensation. Due to rising gas prices in California, my inability to charge my car for my typical usage which was covered by the battery, and the higher purchase price I paid for this car, this recall has significantly impacted me.”
NHTSA complaint #11551239, filed 2023-10“remedy not yet available ON YOUR VEHICLE, THE BATTERY ENERGY CONTROL MODULE BECM MAY BECOME DAMAGED AS A RESULT OF EXCESS VOLTAGE AND CURRENT FLOW. Safety Risk EXCESS VOLTAGE AND CURRENT FLOW THROUGH THE BECM CAN RESULT IN A LOSS OF MOTIVE POWER WHICH INCREASES THE RISK OF A CRASH, OR A VEHICLE FIRE IN THE TRUNK AREA Iam not able to charge my vehicle since July 2023 recall notice. I now have to purchase an extra $140 month in gas because I cannot use my charging system on the vehicle. …”
NHTSA complaint #11568946, filed 2024-01“Manufacturer Recall Number 23S33 NHTSA Recall Number 23V-440 Ford denied my buyback claim due to the vehicle being pre-owned, but with the open recall, I believe this vehicle to be a significant safety risk. My vehicle has limited functionality and reduced fuel economy in a model for which I specifically paid extra money. There is no fix in sight until the end of 2024 at the earliest, and there are other accounts of people's vehicles leaving them stranded or catching on fire! Ford does not have a fix for this vehicle, and a fix will not be available within a reasonable timeframe.”
NHTSA complaint #11563776, filed 2024-01Related service bulletins
- 10253552Apr 3, 2024Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later…
- 10244707Oct 5, 2023Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super…
- 10216851Jul 28, 2022Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and…
- 10214758Jun 21, 2022Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX…
- 10210816Apr 27, 2022Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no…
- 10210941Apr 5, 2022In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it…
- 10203848Nov 4, 2021Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned…
- 10203841Nov 2, 2021Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no…
- 10194413May 12, 2021Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has…
Other or unknown: other model years
Other parts of the 2019 Ford Fusion Energi
102 complaintsEngine
10 complaintsFuel system
9 complaintsTransmission and drivetrain
6 complaintsBrakes
2 complaintsVehicle speed control
2 complaintsHybrid propulsion system
1 complaintsLane departure
1 complaintsLatches, locks and linkages
1 complaintsSeats
1 complaintsSteering
1 complaintsBody and structure
1 complaints
← All problems reported for the 2019 Ford Fusion Energi
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology