Skip to content
Electrical systemPart report

2019 Ford Fusion Energi Electrical system Problems

Complaints
102about this part
Share
84%of 122 total for the year
Median mileage
44,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 102 complaints about the electrical system of the 2019 Ford Fusion Energi, 84% of the 122 complaints for this model year. Where a mileage was given, the median is 44,000 miles. 2 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Ford has failed to find a solution in a reasonable time frame. Car was purchased to be used as a hybrid and we are no longer able to use the battery due to recall for now 8 months. Our car value is also now upside down over $6,000 as this function is no longer available. In addition to 8 months of fuel charges we did not anticipate.”

NHTSA complaint #11571257, filed 2024-02

“Ford recalled the car due to potential fire risk while driving. They are unable to repair the car and have no estimate on when the repairs will be made. Due to potential of fire while driving this car I will not drive this car and imperil my children. Ford has offered no loaner, buyback or similar offer. I am also unable to pass the NYS inspection as a result of the illuminated check engine light (from the recall).”

NHTSA complaint #11542016, filed 2023-09

“I got a notice of recall 10 months ago for this vehicle and there is no fix or updated communication on whether the Battery Energy Control Module for this vehicle can be modified to be made safe and I have told to stop charging the car which defeats the purpose why I purchased it in the first place. Wanted to make a formal complaint against Ford Motor Corporation for their lack of action and communication on when this problem is to be solved.”

NHTSA complaint #11587979, filed 2024-05

“I've had multiple problems with the BECM and the EV Battery Cell Balancing Circuit stuck on or off. I've taken the car to the dealer twice for diagnosis and repair and I'm scheduling to take it in a third time. Please see my attached notes of the visits to the dealer.”

NHTSA complaint #11532840, filed 2023-07

“The manufacturer is taking an unreasonably long time to remedy the situation affected by this recall. There has been virtually no communication, and their customer service isn't even aware of the issue unless reminded of it. I bought this car to be able to save on gas, and for the past year, I've pretty much been driving a regular hybrid that I have to pay extra to register because it's a partial EV, even though it's really not any more. They need to do right by us”

NHTSA complaint #11583732, filed 2024-04

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
20203888%
201910284%
2018457%
2017842%
2016831%
20151043%
2014721%
2013923%

Other parts of the 2019 Ford Fusion Energi

Engine
10 complaintsOther or unknown
10 complaintsFuel system
9 complaintsTransmission and drivetrain
6 complaintsBrakes
2 complaintsVehicle speed control
2 complaintsHybrid propulsion system
1 complaintsLane departure
1 complaintsLatches, locks and linkages
1 complaintsSeats
1 complaintsSteering
1 complaintsBody and structure
1 complaints

← All problems reported for the 2019 Ford Fusion Energi

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology