2014 Ford Fusion Energi Electrical system Problems
- Complaints
- 7about this part
- Share
- 21%of 34 total for the year
- Median mileage
- 60,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the electrical system of the 2014 Ford Fusion Energi, 21% of the 34 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 2 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The charge melted, almost caught fire the electrical 110 volt gfi rept in my garage. I created a case with Ford and they say too bad car is out of warranty. My wife and 20 month old son were in the house when the rept started smoking. I could have lost my family and my home. Ford says no issues and they cannot help or do anything. If you go to myford mobile and type in fusion melting repts to pages of owners with the same problem have made comments. The car is at big valley Ford in stockton and they cannot figure out why it has melted a gfi rept. …”
NHTSA complaint #11118820, filed 2018-08, 125,000 miles“With the key fob in the front seat, on the floor board, the doors were able to be locked. This resulted with my key fob being locked in the car., and I was left in the heat with frozen food after grocery shopping.”
NHTSA complaint #10639596, filed 2014-09, 152 miles“Drove the car down a mountain road and somehow managed to regenerate 29 miles on the battery. Thought that very strange as the highest charge or regen achieved prior to this showed 24 miles and did not think the battery could hold that much. Returned home about 9:30pm with an empty plug-in charge. At approximately 9:50pm plugged in the car for charging using the 120v Ford phev charger supplied with the vehicle. At approximately 3am awoke smelling electrical fire. …”
NHTSA complaint #10706453, filed 2015-04, 12,150 miles“The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this.”
NHTSA complaint #11749732, filed 2026-07“Air conditioning failure which allows for non-cooling of hv battery in energi. Vehicle forced into hybrid mode to cool battery though it is unclear whether there was any capacity to cool hv battery due to completely depleted freon. Concern over hv battery capacity compared to other Fusion Energi models.”
NHTSA complaint #10618181, filed 2014-08Related service bulletins
- 10235323Apr 12, 2023Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program…
- 10214758Jun 21, 2022Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX…
- 10212957May 24, 2022Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln…
- 10211709May 2, 2022Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV)…
- 10176123May 29, 2020Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford…
- 10168790Nov 1, 2019Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL)…
- 10153935Dec 12, 2018Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to…
- 10144217Jul 20, 2018Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery…
- 10144195Jul 20, 2018Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to…
- 10095781Feb 9, 2017Some 2012-2017 focus electric/2013-2017 cmax energi/fusion energi/2015-2017 mkc/mkz/2016-2017 mkx and 2017 continental vehicles operating with a 3g tcu on or before 16-jan-2017…
Electrical system: other model years
Other parts of the 2014 Ford Fusion Energi
6 complaintsOther or unknown
5 complaintsSeat belts
5 complaintsEngine
4 complaintsSteering
3 complaintsFuel system
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsBrakes
1 complaintsEngine cooling
1 complaintsEquipment
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2014 Ford Fusion Energi
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology