Skip to content
Electrical systemPart report

2020 Ford Fusion Energi Electrical system Problems

Complaints
38about this part
Share
88%of 43 total for the year
Median mileage
40,270miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 38 complaints about the electrical system of the 2020 Ford Fusion Energi, 88% of the 43 complaints for this model year. Where a mileage was given, the median is 40,270 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Although there is an existing recall in place by Ford Motor Co, a solution is not expected for another year. In the mean time, I am worried about a vehicle fire or vehicle going dead everyday. In addition, by not using the battery charger, my mileage has dropped from 54 mpg to 32 mpg. This past summer, I had three instances where my check engine light went on and the car would not start.”

NHTSA complaint #11559348, filed 2023-12

“Ford reached out in June 2023 with a recall stating to not charge the vehicle and provided a small check to help with gas. It has now been 7 months with no resolution. I have had no issues in the past from charging my vehicle even though my standard battery did just need to get replaced.”

NHTSA complaint #11563442, filed 2024-01

“I am aware of the recall on the ford fusion plug in hybrid and for that reason I do not plug it in. We are supposed to use this as a regular hybrid until the fix comes out. That said, my car turns off randomly in traffic. All the warning lights turn on and the car fully shuts down and has to restart. This happens without warning, while in traffic. Last week it happened 3 times on one single drive home from picking up the kids from school. …”

NHTSA complaint #11585961, filed 2024-04

“This is a PHEV Fusion. Prior to the recall I noticed a red light coming from the box that is part of the charging cord. I disconnected the charging cord from the wall outlet. Upon a closer inspection I found that there had been a fire inside the receptacle box that had burnt a hole in the box and destroyed the receptacle. I replaced the receptacle and box and continued charging the battery and suspected that there had been a fault in the receptacle. …”

NHTSA complaint #11580483, filed 2024-04

“I am filing a complaint regarding Ford Safety Recall 23S33 (NHTSA Campaign 23V440) for my 2020 Ford Fusion Energi. I brought my freshly purchased vehicle to my local authorized dealer, Sheehy Ford, to fix the high-voltage battery replacement recall. The dealership told me they had to order the part before they could schedule the repair. They have since stated that Ford corporate is experiencing low stock and is not allocating the necessary remedy parts to the dealer network, and referred me to call Ford corporate. …”

NHTSA complaint #11752722, filed 2026-07

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
20203888%
201910284%
2018457%
2017842%
2016831%
20151043%
2014721%
2013923%

Other parts of the 2020 Ford Fusion Energi

Engine
4 complaintsOther or unknown
2 complaintsBrakes
1 complaintsFuel system
1 complaintsVehicle speed control
1 complaintsWheels
1 complaints

← All problems reported for the 2020 Ford Fusion Energi

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology