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Ford Fusion EnergiModel year report

2020 Ford Fusion Energi Problems

Compared with other Ford Fusion Energi years

Fewer complaints than typical for this model

34/100 0.7× a typical year · 50 = typical

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
43filed with NHTSA
Median mileage
32,500miles, 6 complaints with mileage
Recalls
0campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA crash rating
—no overall rating published
EPA fuel economy
42 mpgcombined (gas only), 2.0L 4-cyl · plug-in hybrid FWD · 43 city / 40 hwy

Sources: NHTSA records for the 2020 Ford Fusion Energi (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 43 consumer complaints for the 2020 Ford Fusion Energi. The part named most often is electrical system, with 38 complaints (88% of the total), followed by engine (4) and other or unknown (2). 6 of the complaints include a mileage, and 83% of those were filed for vehicles with under 50,000 miles; the median is 32,500 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 0 recall campaigns and 58 technical service bulletins for this model year. Electrical system complaints overlap with 26 technical service bulletins filed under the same part. Engine complaints overlap with 3 technical service bulletins filed under the same part. Compared with the other 4 Ford Fusion Energi model years that have at least 25 complaints and are old enough to compare, this one scores 34 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Electrical system: “Although there is an existing recall in place by Ford Motor Co, a solution is not expected for another year. In the mean time, I am worried about a vehicle fire or vehicle going dead everyday. In addition, by not using the battery charger, my mileage has dropped from 54 mpg to 32 mpg. This past summer, I had three instances where my check engine light went on and the car would not start.”

NHTSA complaint #11559348, filed 2023-12

Engine: “I am aware of the recall on the ford fusion plug in hybrid and for that reason I do not plug it in. We are supposed to use this as a regular hybrid until the fix comes out. That said, my car turns off randomly in traffic. All the warning lights turn on and the car fully shuts down and has to restart. This happens without warning, while in traffic. Last week it happened 3 times on one single drive home from picking up the kids from school. …”

NHTSA complaint #11585961, filed 2024-04

Other or unknown: “Ford reached out in June 2023 with a recall stating to not charge the vehicle and provided a small check to help with gas. It has now been 7 months with no resolution. I have had no issues in the past from charging my vehicle even though my standard battery did just need to get replaced.”

NHTSA complaint #11563442, filed 2024-01

Brakes: “The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”

NHTSA complaint #11578949, filed 2024-03

Mileage when problems were reported

83% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 30,000 and 45,541 miles.

17%0–100%10–2567%25–5017%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (6 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 32,500 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

20192022202320242120252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2020 Ford Fusion Energi. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Fusion Energi · sedan FWDnot rated———4 · 10.9% risk

Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2020 Ford Fusion Energi version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.

VersionEngineTransmissionCityHwyComb.Fuel / yr
Fusion Energi Plug-in Hybrid FWD2.0L 4-cyl · plug-in hybridCVT434042 gas only—

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

NHTSA lists no recall campaigns for the 2020 Ford Fusion Energi in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 58 on record; the latest 10 are shown.

See all 58 bulletins →

Other model years of the Ford Fusion Energi

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20204332,5000—4234 · FewerRising
201912236,0001—4265 · MoreRising
2018714,5000—42—Not enough data
20171917,5000—42—Rising
20162623,000053855 · TypicalRising
20152347,0001538—Stable
20143440,512053850 · TypicalFalling
20133948,268053838 · TypicalRising

All Ford Fusion Energi model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2020 Ford Fusion Energi have?

NHTSA recorded 43 consumer complaints for the 2020 Ford Fusion Energi as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Ford Fusion Energi is reported most often?

Electrical system is named most often, in 38 complaints (88% of the total), followed by engine with 4.

Has the 2020 Ford Fusion Energi been recalled?

NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2020 Ford Fusion Energi get?

The EPA rates the 2020 Ford Fusion Energi (Fusion Energi Plug-in Hybrid, 2.0L 4-cyl · plug-in hybrid) at 42 mpg combined, 43 city and 40 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.

At what mileage are problems with the 2020 Ford Fusion Energi reported?

Among the 6 complaints that include a mileage, the median is 32,500 miles and the middle half falls between 30,000 and 45,541 miles; 83% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.