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Ford Fusion EnergiModel year report

2017 Ford Fusion Energi Problems

Complaints
19filed with NHTSA
Median mileage
17,500miles, 16 complaints with mileage
Recalls
0campaigns on record
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA crash rating
—no overall rating published
EPA fuel economy
42 mpgcombined (gas only), 2.0L 4-cyl · plug-in hybrid FWD · 43 city / 41 hwy

Sources: NHTSA records for the 2017 Ford Fusion Energi (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 19 consumer complaints for the 2017 Ford Fusion Energi. The part named most often is electrical system, with 8 complaints (42% of the total), followed by other or unknown (5) and transmission and drivetrain (4). 16 of the complaints include a mileage, and 69% of those were filed for vehicles with under 50,000 miles; the median is 17,500 miles. Of all complaints, 1 involved a crash, 1 a fire, according to the filers. NHTSA lists 0 recall campaigns and 72 technical service bulletins for this model year. Electrical system complaints overlap with 26 technical service bulletins filed under the same part. Other or unknown complaints overlap with 6 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Electrical system: “I bought the car about 2 weeks ago and the 12v battery was low and when you turn the car off it put the car in sleep mode disabling the remote function (remote lock/unlock starting and charge state) on the app. I just assumed it was from sitting on the dealer lot for a few months and brushed it off but two weeks later after charging the car twice a day it still happens if I just run on electric for my commute. …”

NHTSA complaint #11102176, filed 2018-06, 41,000 miles

Other or unknown: “Sometimes my car will not start correctly. I then have to turn it off , let it sit for a couple of minutes and then start it up again. It generally happens again but the third time I start the car, it generally goes into the mode it has to be in to start driving. Also, when I put the charger into the opening, it never gives me the full 22 miles using only electricity. I usually only get about 10 or 12. Why does that happen?”

NHTSA complaint #11082697, filed 2018-04, 1,900 miles

Transmission and drivetrain: “We have brought Ford in for the 5th time due to the car not powering up. Most recently, the car appeared to have power issues and it put itself into reverse while we were driving. We then lost all power. This created a very hazardous situation. Ford is aware of the issue.”

NHTSA complaint #11010470, filed 2017-07, 3,089 miles

Brakes: “This has happened several times at freeway speeds on freeways. This issue occurs when using adaptive cruise control if the vehicle encounters a panic stop situation and determines it is unable to autonomously stop in time. When the collision warning activates and the driver uses the brakes, the adaptive cruise control disengages the autonomous braking and braking is reduced until the brake pedal travels a significant amount. This increases the stopping distance and may cause an accident. …”

NHTSA complaint #11023392, filed 2017-09, 9,900 miles

Mileage when problems were reported

69% of the 16 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 9,900 and 50,000 miles.

31%0–1025%10–2513%25–5019%50–750%75–1006%100–1506%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (16 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 17,500 miles.

Complaints by year filed

Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

2017201852019202420252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2017 Ford Fusion Energi. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Fusion Energi · sedan FWDnot rated———4 · 10.9% risk

Driver aids listed by NHTSA for the 2017 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2017 Ford Fusion Energi version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.

VersionEngineTransmissionCityHwyComb.Fuel / yr
Fusion Energi Plug-in Hybrid FWD2.0L 4-cyl · plug-in hybridCVT434142 gas only—

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

NHTSA lists no recall campaigns for the 2017 Ford Fusion Energi in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 72 on record; the latest 10 are shown.

See all 72 bulletins →

Other model years of the Ford Fusion Energi

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20204332,5000—4234 · FewerRising
201912236,0001—4265 · MoreRising
2018714,5000—42—Not enough data
20171917,5000—42—Rising
20162623,000053855 · TypicalRising
20152347,0001538—Stable
20143440,512053850 · TypicalFalling
20133948,268053838 · TypicalRising

All Ford Fusion Energi model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2017 Ford Fusion Energi have?

NHTSA recorded 19 consumer complaints for the 2017 Ford Fusion Energi as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2017 Ford Fusion Energi is reported most often?

Electrical system is named most often, in 8 complaints (42% of the total), followed by other or unknown with 5.

Has the 2017 Ford Fusion Energi been recalled?

NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2017 Ford Fusion Energi get?

The EPA rates the 2017 Ford Fusion Energi (Fusion Energi Plug-in Hybrid, 2.0L 4-cyl · plug-in hybrid) at 42 mpg combined, 43 city and 41 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.

At what mileage are problems with the 2017 Ford Fusion Energi reported?

Among the 16 complaints that include a mileage, the median is 17,500 miles and the middle half falls between 9,900 and 50,000 miles; 69% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.