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Electrical systemPart report

2017 Ford Fusion Energi Electrical system Problems

Complaints
8about this part
Share
42%of 19 total for the year
Median mileage
28,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the electrical system of the 2017 Ford Fusion Energi, 42% of the 19 complaints for this model year. Where a mileage was given, the median is 28,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I bought the car about 2 weeks ago and the 12v battery was low and when you turn the car off it put the car in sleep mode disabling the remote function (remote lock/unlock starting and charge state) on the app. I just assumed it was from sitting on the dealer lot for a few months and brushed it off but two weeks later after charging the car twice a day it still happens if I just run on electric for my commute. …”

NHTSA complaint #11102176, filed 2018-06, 41,000 miles

“We have brought Ford in for the 5th time due to the car not powering up. Most recently, the car appeared to have power issues and it put itself into reverse while we were driving. We then lost all power. This created a very hazardous situation. Ford is aware of the issue.”

NHTSA complaint #11010470, filed 2017-07, 3,089 miles

“While driving my car on the freeway the computer screen shuts off and turns back on, this has happened several times, took the dealership and the now service manager said maybe it needs a update, which according to Ford it does not. While parked turned off, you can hear electrical componets making noises. I only have a video of it happening while driving that I cant upload. Also, the computer tried to eject a cd but I have never used the cd player. Also there is the transmission what when putting in drive or reverse kicks really hard. …”

NHTSA complaint #11020878, filed 2017-08, 15,000 miles

“Car was sitting in my driveway and the back lithium ion battery in trunk had a short and started on fire while car was off and not plugged in. Burnt through trunk and into back seat and both speakers are gone. Car has heavy smoke damage and all windows are bad. Found battery harness with completely melted where it plugs into battery.”

NHTSA complaint #11205560, filed 2019-05, 51,000 miles

“Sync in-dash control system is severely delayed or unresponsive. Entire system shuts of randomly, GPS location is inaccurate, system switches from day to night mode causing the screen to be hard to see. Issues occur at all times.”

NHTSA complaint #11219805, filed 2019-06, 42,000 miles

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
20203888%
201910284%
2018457%
2017842%
2016831%
20151043%
2014721%
2013923%

Other parts of the 2017 Ford Fusion Energi

Other or unknown
5 complaintsTransmission and drivetrain
4 complaintsBrakes
2 complaintsEngine
2 complaintsSteering
2 complaintsElectronic stability control
1 complaintsFuel system
1 complaintsSeats
1 complaintsVehicle speed control
1 complaints

← All problems reported for the 2017 Ford Fusion Energi

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology