2014 Ford Fusion Energi Problems
Compared with other Ford Fusion Energi years
Typical for this model
50/100 1.0× a typical year · 50 = typical
- Complaint rate is 1.0× that of a typical Ford Fusion Energi year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 12 of its 34 complaints were filed by the end of 2016.
- Most reported part: Electrical system (7 complaints, median 60,000 mi).
Nearby years with a typical complaint level and no open NHTSA investigation: 2013
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 34filed with NHTSA
- Median mileage
- 40,512miles, 26 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
- NHTSA crash rating
- 5 / 5stars overall
- EPA fuel economy
- 38 mpgcombined (gas only), 2.0L 4-cyl · plug-in hybrid FWD · 40 city / 36 hwy
Sources: NHTSA records for the 2014 Ford Fusion Energi (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 34 consumer complaints for the 2014 Ford Fusion Energi. The part named most often is electrical system, with 7 complaints (21% of the total), followed by transmission and drivetrain (6) and other or unknown (5). 26 of the complaints include a mileage, and 58% of those were filed for vehicles with under 50,000 miles; the median is 40,512 miles. Of all complaints, 2 involved a crash, 3 a fire, 1 an injury, according to the filers. NHTSA lists 0 recall campaigns and 57 technical service bulletins for this model year. Electrical system complaints overlap with 20 technical service bulletins filed under the same part. Transmission and drivetrain complaints overlap with 11 technical service bulletins filed under the same part. Compared with the other 4 Ford Fusion Energi model years that have at least 25 complaints and are old enough to compare, this one scores 50 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Electrical system7 21%
- Other or unknown5 15%
- Seat belts5 15%
- Engine4 12%
- Steering3 8.8%
- Fuel system2 5.9%
- Air bags1 2.9%
- Brakes1 2.9%
Also reported: Engine cooling (1), Equipment (1), Exterior lighting (1), Seats (1), Suspension (1), Visibility (wipers, defrost, mirrors) (1).
Example complaints
Electrical system: “The charge melted, almost caught fire the electrical 110 volt gfi rept in my garage. I created a case with Ford and they say too bad car is out of warranty. My wife and 20 month old son were in the house when the rept started smoking. I could have lost my family and my home. Ford says no issues and they cannot help or do anything. If you go to myford mobile and type in fusion melting repts to pages of owners with the same problem have made comments. The car is at big valley Ford in stockton and they cannot figure out why it has melted a gfi rept. …”
NHTSA complaint #11118820, filed 2018-08, 125,000 milesTransmission and drivetrain: “My 2014 Ford fusion had motor mounts go out on it, I'm being told that it is not covered under my manufacturer warranty. I'm not exactly sure how that is not covered. I've had nothing but problems with this car it's been to the dealer probably about 53 of the five times it's been in for the cross traffic s I'm not exactly sure how that is not covered. …”
NHTSA complaint #11118759, filed 2018-08, 60,000 milesOther or unknown: “The charger (shoreline) nearly caused a house fire. The charger overheats at the wall socket. It is not the wall socket because I tried it on a commercial outlet on a new 20a circuit breaker. The online chat rooms are full of concerns about this. I called Ford and they did not seem to take the concern seriously at all. The vehicle is in park, turned off and charging.”
NHTSA complaint #10822842, filed 2016-01, 22,000 milesSeat belts: “My car has had an open recall for the seatbelts since 03 nov 2016, and there is still no remedy available. This is in addition to several other recalls, including one a couple days ago for faulty door latches, and the overall poor quality of the vehicle. I can't even trade it in because no one wants a vehicle with an open recall. I feel that five and a half months is an excessive time for a recall to still have no remedy.”
NHTSA complaint #10984704, filed 2017-05, 18,000 milesMileage when problems were reported
58% of the 26 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 12,150 and 69,000 miles.
Complaints by year filed
Trend: falling. Complaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2014 Ford Fusion Energi. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Fusion Energi · sedan FWD | ★★★★★ | 5 / 5 | 5 | 5 | 4 · 10.9% risk |
Driver aids listed by NHTSA for the 2014 model year: forward collision warning optional, lane departure warning optional, automatic emergency braking not available.
Neighbouring years: 2013: same overall rating; 2015: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2014 Ford Fusion Energi version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Fusion Energi Plug-in Hybrid FWD | 2.0L 4-cyl · plug-in hybrid | CVT | 40 | 36 | 38 gas only | — |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2014 Ford Fusion Energi in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 57 on record; the latest 10 are shown.
- 10235323Apr 12, 2023Electrical system. Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July…
- 10235153Apr 4, 2023Body and structure. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement…
- 10233681Mar 2, 2023Engine cooling. Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or…
- 10228876Dec 16, 2022Brakes. Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in…
- 10226752Nov 4, 2022Brakes. Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly…
- 10225458Oct 25, 2022Transmission and drivetrain. Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in…
- 10222788Oct 6, 2022Brakes. Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in…
- 10218621Aug 15, 2022Engine cooling. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white…
- 10218617Aug 3, 2022Equipment. Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental…
- 10216851Jul 28, 2022Other or unknown. Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown…
Other model years of the Ford Fusion Energi
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2020 | 43 | 32,500 | 0 | — | 42 | 34 · Fewer | Rising |
| 2019 | 122 | 36,000 | 1 | — | 42 | 65 · More | Rising |
| 2018 | 7 | 14,500 | 0 | — | 42 | — | Not enough data |
| 2017 | 19 | 17,500 | 0 | — | 42 | — | Rising |
| 2016 | 26 | 23,000 | 0 | 5 | 38 | 55 · Typical | Rising |
| 2015 | 23 | 47,000 | 1 | 5 | 38 | — | Stable |
| 2014 | 34 | 40,512 | 0 | 5 | 38 | 50 · Typical | Falling |
| 2013 | 39 | 48,268 | 0 | 5 | 38 | 38 · Typical | Rising |
All Ford Fusion Energi model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2014 Ford Fusion Energi have?
NHTSA recorded 34 consumer complaints for the 2014 Ford Fusion Energi as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2014 Ford Fusion Energi is reported most often?
Electrical system is named most often, in 7 complaints (21% of the total), followed by transmission and drivetrain with 6.
Has the 2014 Ford Fusion Energi been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2014 Ford Fusion Energi do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2014 Ford Fusion Energi 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2014 Ford Fusion Energi get?
The EPA rates the 2014 Ford Fusion Energi (Fusion Energi Plug-in Hybrid, 2.0L 4-cyl · plug-in hybrid) at 38 mpg combined, 40 city and 36 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.
At what mileage are problems with the 2014 Ford Fusion Energi reported?
Among the 26 complaints that include a mileage, the median is 40,512 miles and the middle half falls between 12,150 and 69,000 miles; 58% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.