2013 Ford Fusion Energi Other or unknown Problems

“My car is 4 years old with 35,200 miles on it. My center console screen stopped working. Because of the design of the car I no longer can operate the sync interface, sound, navigation, phone interface and limited control of heating and cooling in the cabin. I took the vehicle into the dealership and the diagnosis is a failed apim. Interestingly Ford has given extended warranty status for this very issue with 2013 Ford fusions but it does not apply to my VIN. It's obviously the same issue but no one has extended the coverage to my vehicle. What can be done to correct this omission?”

“Rear passenger door latch on vehicle broke, causing door to fly open while driving. Within 24 hours, driver door latch suffered the same failure. Doors are open at all times, and cannot be latched. Customer believed the problem to be covered by the recall of other 2013 fusion vehicles for the same issue, but was informed that the energi was not part of that recall.”

“My sister sent me a recall notice, it wasn't pertaining to my vehicle, but I went along and made sure to look up mine also. Upon reviewing my information, I was sold a vehicle I believe should have never left the lot, since there were recalls dating from 2014 and I bought the vehicle in 2017. I called Ford they told me parts weren't in and that I would have to wait, and that one problem occurs when you live in heavily salted areas, I responded with hello lady, I do live in ct where it constantly snows. …”

“Takata recall I bought a used car from in house auto finance in hawthorne,ca. Date of purchase 12/30/17. I complain and asked dealer steve to fix the noticed jerking as I pull off to drive or come to a stop. They speaking on the mechanic that works on grounds manuel, said it only got an oil change because thats what was needed on the car. This was in januaryjanuary. Then I complained again about the same problem and the two men told me to bring it back but the mechanic wasnt there but set a time and date to come he wasn't there. …”