2016 Ford Fusion Hybrid Back-over prevention (rear camera) Problems

“I was notified in October 2025 by Ford of a recall (NHTSA Recall 25V695) for my 2016 Ford Fusion's rear-view camera. We have contacted Ford numerous times as we have not received an additional letter stating to take the vehicle in for repair. They are claiming to only have the rear-view camera replacements for the Mustang. The rear-view camera on my vehicle does not work when in reverse (black screen that says to take the vehicle to the dealership for repair). This is a safety hazard and has almost been 1 year since the initial notification.”

“The contact owns a 2016 Ford Fusion. The contact stated while reversing, the back prevention camera display screen went blank and the warning message saying, back camera unavailable contact the dealership. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure and did not provide any assistance. The failure mileage was 55,000.”

“The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions while in reverse(R), the rear-view camera operated intermittently for several seconds and then went black. The vehicle was taken to a dealer on several occasions but was not diagnosed or repaired. The dealer informed the contact that the part for the recall was not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.”

“The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted by phone. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 65,000.”

“The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera failed to display a clear image. The message Camera not Available was displayed. The vehicle was taken to a local dealer where it was diagnosed and determined that the rear-view camera needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …”