2016 Ford Fusion Hybrid Electrical system Problems
- Complaints
- 8about this part
- Share
- 15%of 55 total for the year
- Median mileage
- 38,900miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the electrical system of the 2016 Ford Fusion Hybrid, 15% of the 55 complaints for this model year. Where a mileage was given, the median is 38,900 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My trunk kept popping open once in a while. I finally left my key fob a long way from the vehicle and it still popped open. I eat my lunch in my car at work and I was sitting there and all of the sudden the trunk popped open by itself and then I heard the door locks click open. So I decided when I finished my lunch to lock it up and put my keys back in my office. Later I walked out because someone told me my trunk was open. Not only was my trunk wide open but my door was unlocked. I was home one day and we had temperatures in the 80's that day and the car was wigging out. …”
NHTSA complaint #11395917, filed 2021-02, 61,000 miles“Receive error temporarily lost communication with the climate system . Unable to operate the climate system, windows, door locks and radio volume. This occurs frequently and is a safety concern, especially in hot weather unable to operate windows or AC.”
NHTSA complaint #11192149, filed 2019-03, 38,900 miles“My 2016 Fusion Hybrid SE. All SYNC related functions ceased to function . Cant use bluetooth. cant do voice commands. USB is not working and not charging. Radio works fine, but phone button does nothing; menu button does nothing; voice command button on steering wheel does nothing. This is a safety hazard and I know I'm not the only one having this issue.”
NHTSA complaint #11545899, filed 2023-09“I am submitting this complaint regarding an unrepaired safety recall on my 2016 Ford Fusion, Ford Recall 25SA9 / NHTSA Recall 25V695, involving the rear-view camera. The recall concerns a condition where the rear-view camera may display a blank or distorted image when the vehicle is placed in reverse. This can reduce the driver's ability to see what is behind the vehicle and increase the risk of a crash. The recall was issued in October 2025. …”
NHTSA complaint #11756279, filed 2026-08“I drove the vehicle 2 miles to a nearby shopping center. I came out 15 minutes later and tried to start the car. Immediately flashing on the console was a large yellow wrench, message telling me to stop the vehicle immediately, pull over, errors with steering system, errors with side impact system and various other errors flashed. I tried to put the car in drive and it automatically went back into Accessory mode and flashed the same error messages telling me to stop driving. The steering was locked and unable to steer. Had it towed to the Ford dealer. …”
NHTSA complaint #11432056, filed 2021-09Related service bulletins
- 10214758Jun 21, 2022Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX…
- 10212957May 24, 2022Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln…
- 10211709May 2, 2022Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV)…
- 10201050Aug 27, 2021Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022…
- 10177042Jun 17, 2020Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and…
- 10176123May 29, 2020Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford…
- 10144195Jul 20, 2018Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to…
- 10078991May 14, 2016Neutral tow enable/disable not available in the vehicle setting menu of the instrument panel cluster message center
- 10183749Apr 5, 2016In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North…
- 10204994Mar 1, 2016Online automotive service information system for March 2016
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 4 | 50% |
| 2019 | 7 | 20% |
| 2018 | 10 | 17% |
| 2017 | 13 | 19% |
| 2016 | 8 | 15% |
| 2015 | 9 | 20% |
| 2014 | 10 | 15% |
| 2013 | 20 | 16% |
| 2012 | 13 | 14% |
| 2011 | 11 | 8% |
| 2010 | 30 | 6% |
Other parts of the 2016 Ford Fusion Hybrid
15 complaintsOther or unknown
9 complaintsBack-over prevention (rear camera)
7 complaintsSteering
5 complaintsAir bags
4 complaintsBrakes
4 complaintsTransmission and drivetrain
4 complaintsWheels
4 complaintsVehicle speed control
3 complaintsFuel system
2 complaintsLatches, locks and linkages
2 complaintsSeat belts
2 complaints
← All problems reported for the 2016 Ford Fusion Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology