Ford Fusion Hybrid Problems by Model Year
NHTSA recorded 1,202 consumer complaints across the 11 model years of the Ford Fusion Hybrid (2010–2020) that have at least 5 complaints. 2010 has the most, with 510. Across all years, the part named most often is steering (296 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
Best and worst Fusion Hybrid years →
All Fusion Hybrid model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2020 | 8 | 51,000 | 0 | 55 | — | Not enough data |
| 2019 | 35 | 54,646 | 0 | 70 | 36 · Typical | Rising |
| 2018 | 59 | 67,000 | 0 | 57 | 52 · Typical | Rising |
| 2017 | 70 | 45,000 | 0 | 60 | 61 · Typical | Rising |
| 2016 | 55 | 33,475 | 0 | 37 | 37 · Typical | Falling |
| 2015 | 46 | 58,500 | 2 | 42 | 48 · Typical | Stable |
| 2014 | 65 | 50,000 | 1 | 45 | 61 · Typical | Stable |
| 2013 | 126 | 54,981 | 1 | 58 | 82 · More | Falling |
| 2012 | 96 | 62,000 | 0 | 10 | 55 · Typical | Rising |
| 2011 | 132 | 73,220 | 0 | 10 | 0 · Fewer | Stable |
| 2010 | 510 | 85,100 | 0 | 13 | 11 · Fewer | Rising |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Steering296 23%
- Air bags236 18%
- Brakes193 15%
- Transmission and drivetrain148 12%
- Electrical system135 11%
- Engine124 9.7%
- Other or unknown82 6.4%
- Vehicle speed control67 5.2%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2015: “I purchased my used 2015 Ford fusion with on 70,000 miles on it on a tuesday, on the following thursday the check engine light came on. I took it to a shop to be diagnosed and was told it just needed coolant. So they added coolant and the check engine light went off and everything was fine......but then the following tuesday the check engine light came on again. …”
NHTSA complaint #11416680, filed 2021-05, 70,300 miles2011: “Vehicle was stationary, I closed the front driver door and the latch broke and the door would not stay closed. I had to physically hold the door shut while driving until it was repaired at a cost of over 400 dollars. I noticed this part has been recalled on the 2013 and 2014 models. Any chance that the 2011 models will be included in this recall?”
NHTSA complaint #11207315, filed 2019-05, 135,000 miles2017: “When I turn on the defroster, the air recirculator turns off. In traffic, this lets exhaust from other cars enter the car, so I either have to breath in exhaust or drive with a fogged up windshield. I can't have the air recirculator on and the defroster. I either have to breath in exhaust or drive with a fogged windshield. It's getting to be dangerous.”
NHTSA complaint #11183447, filed 2019-03, 1 milesOther Ford models
38,918 complaintsFord Explorer
34,637 complaintsFord Escape
27,545 complaintsFord Fusion
22,448 complaintsFord Focus
22,108 complaintsFord Taurus
18,164 complaintsFord Windstar
14,152 complaintsFord Edge
14,107 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology