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Ford Fusion HybridModel year report

2014 Ford Fusion Hybrid Problems

Compared with other Ford Fusion Hybrid years

Typical for this model

61/100 1.3× a typical year · 50 = typical

Nearby years with fewer complaints than typical and no open NHTSA investigation: 2011

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
65filed with NHTSA
Median mileage
50,000miles, 52 complaints with mileage
Recalls
1campaigns on record
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA crash rating
—no overall rating published
EPA fuel economy
41 mpgcombined, 2.0L 4-cyl · hybrid FWD · 43 city / 39 hwy

Sources: NHTSA records for the 2014 Ford Fusion Hybrid (complaints, recalls, investigations), EPA fuel economy. Report an error

What owners report

Owners of this model year most often describe loss of power steering assist, sometimes intermittently and sometimes leaving the wheel hard to turn, along with brake pedal feel changes where the pedal goes soft or to the floor. Transmission noise and failure reports appear mainly at higher mileage, while several complaints involve the car shutting down or losing power while driving, often accompanied by a "stop safely now" message.

  1. Steering

    Power steering assist cuts out or wheel goes loose

    • 15 complaints (23%)
    • median 37,452 mi at 3.5 yrs old (13 state mileage)
    • 2 mention a crash, fire or injury
    • filed 2013–2025

    Owners describe the power steering assist dropping out, sometimes with warning messages about steering assist, and the wheel becoming very hard to turn, often at low speed or in a parking lot. Some report the assist returning after a restart and then failing again. Others describe the steering wheel itself feeling loose or wobbly while driving; dealers replaced the steering gear or power steering control module in some cases, while a few owners said no fault code was found. Reports span from under 5,000 miles to over 140,000 miles, with many in the 35,000-90,000 mile range and several noting low-speed or cold-weather conditions.

    What to check: During a test drive, turn the wheel at low speed in a parking lot and watch for steering assist warnings; ask whether the steering gear or control module has been replaced and whether any steering-related campaign applies to the VIN.

    2 excerpts from owner complaints in NHTSA records

    “While driving on the highway steering wheel became very loose. I was fearful it was going to come off in my hands. I took it Ford and they fixed it. The charged me. It looks like this is becoming a common problem with this year fusion and not isolated to me as I was told by Ford.I have a video of the steering wheel problem but it is not in a format this site accepts.”

    NHTSA complaint #11040510, filed 2017-10, 50,000 miles

    “While driving on the highway, the power steering failed. With difficulty, I was able to get the vehicle home. It was especially difficult to turn the vehicle at lower speeds after I left the freeway. The next day, I turned on the car and the steering was working again. For a couple miles, then the power steering loss resumed. I carefully drove it to the dealership on monday, where it remains.”

    NHTSA complaint #10763372, filed 2015-09, 22,500 miles
  2. Transmission and drivetrain

    Transmission noise, shavings or failure

    • 11 complaints (17%)
    • median 111,000 mi at 5.5 yrs old (11 state mileage)
    • filed 2014–2024

    Complaints describe thumping, grinding or scraping noises from the transmission, sometimes present in all gear ranges, and in some cases the dealer found metal debris in the transmission fluid and recommended replacement. Several owners also report the shifter failing to move out of park or the car rolling after being placed in park. Repairs were often quoted at owner expense once warranty ended. Mostly reported between roughly 55,000 and 150,000 miles, often after several years of use.

    6 related service bulletins

    What to check: Listen for thumping or grinding while moving in neutral and in gear, and ask for transmission service records or fluid condition; confirm the shifter moves cleanly through all positions and holds in park on a slope.

    2 excerpts from owner complaints in NHTSA records

    “This vehicle started overheating and the radiator is leaking and it has been in for service regularly and nothing is ever found. This is an issue a lot of people have yet there is no recall under my VIN. I can not drive the car and it goes to limp mode, this car is barely 5 years old”

    NHTSA complaint #11172357, filed 2019-01, 90,000 miles

    “Hello everyone. I have a 2014 Ford Fusion Hybrid titanium edition. I've gone to the same dealer that I purchased it from for all oil changes and service and tires. I have 152,000 miles on that car which is 2 1/2 years old. Yes it's a lot but it's my commute car. I drive 160 miles a day for work. Last weekend my hubby pointed out a noise. I thought alignment. But the noise sounded like rear wheel bearings that failed. Even the dealership agreed. They change them. But it didn't help with the noise. …”

    NHTSA complaint #11047460, filed 2017-11, 151,000 miles
  3. Electrical system

    Car shuts off or loses power while driving

    • 10 complaints (15%)
    • median 22,000 mi at 1.9 yrs old (8 state mileage, few)
    • filed 2014–2019

    Complaints describe the car losing power or shutting off while driving, sometimes with a "stop safely now" message and multiple warning lights, then restarting normally afterward. In some cases the hybrid battery drained and the engine did not restart to recharge it. Dealers have reflashed control modules, replaced fuses and electrical components, or been unable to reproduce the fault. Reports range from a few hundred miles to about 90,000 miles, with several occurring at highway speed.

    2 related service bulletins

    What to check: Ask whether any control module reprogramming or 12-volt battery service has been done, and check that the 12-volt battery is in good condition, since low voltage can trigger module faults.

    2 excerpts from owner complaints in NHTSA records

    “I was driving 25mph on a neighborhood road when I slowed down to go over a speed bump. After going over the bump, I went to accelerate and the car felt as if it had choked and lost all power. Within 30 seconds a warning on my dash asked me to pull over safely now. After finding a safe place to pull over, I remained in my car. The battery life continued to run down until it was dead and the motor never kicked on to recharge it. It turned itself off and 30 minutes later I tried to restart my vehicle. …”

    NHTSA complaint #11040891, filed 2017-10, 29,000 miles

    “I was driving on the highway when my car shut off. No warning, it just shut off. I had to coast to the side of the road. After I put the car in park, it started back up with no problem.”

    NHTSA complaint #11218610, filed 2019-06, 90,800 miles
  4. Brakes

    Brake pedal goes soft or to the floor

    • 6 complaints (9%)
    • median 34,000 mi at 2.5 yrs old (6 state mileage, few)
    • 2 mention a crash, fire or injury
    • filed 2015–2019

    Owners report the brake pedal suddenly feeling soft or sinking to the floor, sometimes with ABS, traction control or parking brake warnings and a hard pedal that requires heavy pressure to stop. Some describe the regenerative braking letting up unexpectedly. Dealers reprogrammed the brake computer, replaced the brake booster, or replaced switches and pads, and in some cases the problem returned. Reported from under 1,000 miles up to about 50,000 miles, often during ordinary stops at low speed.

    3 related service bulletins

    What to check: Test the pedal feel at a stop with the car running and watch for brake or ABS warnings; ask whether the brake booster, brake computer software or pedal components have been serviced.

    2 excerpts from owner complaints in NHTSA records

    “While coming to a stop at a stop light the regenerative brakes suddenly let up and the car was not stopping correctly. I applied full force to the brakes and the car did slow but not before hitting the car in front of me. The vehicle collision warning did not come on because I was already breaking.”

    NHTSA complaint #10957929, filed 2017-03, 66,000 miles

    “My wife was traveling down a local road (5 lanes) and speed limit 40 MPH getting into the center left turn lane, there were three additional cars in front of her. She was probably doing about 15 MPH at most and began to depress the brake pedal when she experienced what we subsequently learned is called a hard stop/hard brake - this is when the electronic brakes fail and the manual brakes take over. Luckily, she is a very cautious driver and not prone to quick stops. …”

    NHTSA complaint #10676362, filed 2015-01, 12,000 miles
  5. Electrical system

    Rearview camera and center screen faults

    • 5 complaints (8%)
    • median 5,500 mi at 4.7 yrs old (3 state mileage, few)
    • filed 2014–2025

    Complaints describe the backup camera showing a distorted image or failing outright, with repeated dealer visits that did not resolve it. Others report the center touchscreen freezing and climate and window controls becoming unresponsive until the car is restarted or sits for a while. Reported from very low mileage up to about 35,000 miles.

    3 related service bulletins

    What to check: Put the car in reverse and check the camera image, then operate the climate and window controls through the screen to confirm they respond; ask about any SYNC or module software updates.

    2 excerpts from owner complaints in NHTSA records

    “The vehicle 'temporarily lost communication with the climate control ' basically the touchscreen freezes and none of the buttons on the center console work. Unable to turn on heat or air conditioning. The windows lock and can not be rolled up or down. This has happened while driving down free way and also parked at start up. This occurrence has happened more than once. Sometimes the car will some how go back to normal after a day. The latest the vehicle has lost communication for 4 days. …”

    NHTSA complaint #11101722, filed 2018-06, 35,000 miles

    “The rear view backup camera fails. I have taken this vehicle to multiple dealerships totaling at least a dozen times for repair. The dealer has repeatedly been unable to repair this problem.”

    NHTSA complaint #11210245, filed 2019-05, 100 miles

Buying note. A pre-purchase inspection that includes a steering and brake check, a scan for stored codes, and a listen for transmission noise is worthwhile on this model year, and service records showing module software updates and any steering or brake work help confirm what has already been addressed.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.

NHTSA recorded 65 consumer complaints for the 2014 Ford Fusion Hybrid. 52 of the complaints include a mileage, and 48% of those were filed for vehicles with under 50,000 miles; the median is 50,000 miles. Of all complaints, 3 involved a crash, according to the filers. NHTSA lists 1 recall campaign and 46 technical service bulletins for this model year. Compared with the other 9 Ford Fusion Hybrid model years that have at least 25 complaints and are old enough to compare, this one scores 61 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Visibility (wipers, defrost, mirrors) (3), Electronic stability control (2), Latches, locks and linkages (2), Vehicle speed control (2), Wheels (2), Back-over prevention (rear camera) (1), Engine cooling (1), Equipment (1), Exterior lighting (1), Suspension (1).

Example complaints

Steering: “I had to have my 2014 Ford fusion repaired on 11/14/17 due to the steering wheel coming loose. I got into my car to drive home on 11/13/17 and noticed that the steering wheel jiggled. I drove 60 miles home. I took it to our mechanic the next day and he said that it was barely hanging on.”

NHTSA complaint #11046213, filed 2017-11, 76,196 miles

Transmission and drivetrain: “While on an exit ramp, my right knee lightly touched the key fob and rolled the ignition into the acc position. I have contacted my dealer and Ford and they have opened a case. I have a video of me replicating the incident twice in 35 seconds. The video has been sent to my Ford dealer and to Ford as well. The service manager at don wood Ford in athens, ohio took a test drive with me at the request of Ford corporate hq and I replicated the event 2x for him. Ford states that they have no record of similar incidents and want to replace my ignition. …”

NHTSA complaint #10615815, filed 2014-07, 18,000 miles

Brakes: “I was driving my Ford Fusion Hybrid today on the interstate and had a complete engine failure while driving. I was driving, then a noticed popped on my dashboard stating to stop safely now. I pressed the gas pettle and the EV mode kicked on, propelling my vehicle speed to over 85 miles per hour. I was extremely nervous because the fords electric vehicle engines are limited to 85 MPH in pure EV mode. I was able to come to the shoulder of the interstate. I turned the vehicle off, waited a few seconds and restarted the vehicle. …”

NHTSA complaint #11005607, filed 2017-07, 90,005 miles

Electrical system: “On at least 3 occasions when turning left usually a hard left turn and usually when I park the power steering goes out and the dash lights up. It has been to the dealer 3 times and they cannot find a problem but if the steering goes out on a turn at a higher speed it could cause an accident. The dealer said when the problem happens again to drive straight to the dealership and don't turn off the car and that only works if they are open. I am concerned!!!”

NHTSA complaint #10667151, filed 2014-12, 6,100 miles

Mileage when problems were reported

48% of the 52 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 15,000 and 90,000 miles.

21%0–1012%10–2515%25–5019%50–7515%75–10015%100–1502%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (52 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 50,000 miles.

Complaints by year filed

Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.

20142016172018202020232025
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2014 Ford Fusion Hybrid version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
Fusion Hybrid FWD2.0L 4-cyl · hybridCVT433941$1,650

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2014 Ford Fusion Hybrid → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 46 on record; the latest 10 are shown.

See all 46 bulletins →

Other model years of the Ford Fusion Hybrid

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2020851,0000—42—Not enough data
20193554,6460—4236 · TypicalRising
20185967,0000—4252 · TypicalRising
20177045,0000—4261 · TypicalRising
20165533,4750—4137 · TypicalFalling
20154658,5002—4148 · TypicalStable
20146550,0001—4161 · TypicalStable
201312654,981154182 · MoreFalling
20129662,000043855 · TypicalRising
201113273,22004380 · FewerStable
201051085,1000—3911 · FewerRising

All Ford Fusion Hybrid model years · Best and worst years by complaints

Frequently asked questions

What are the most common problems with the 2014 Ford Fusion Hybrid?

Owners of this model year most often describe loss of power steering assist, sometimes intermittently and sometimes leaving the wheel hard to turn, along with brake pedal feel changes where the pedal goes soft or to the floor. The issues reported most often: Power steering assist cuts out or wheel goes loose; Transmission noise, shavings or failure; Car shuts off or loses power while driving.

How many NHTSA complaints does the 2014 Ford Fusion Hybrid have?

NHTSA recorded 65 consumer complaints for the 2014 Ford Fusion Hybrid as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2014 Ford Fusion Hybrid is reported most often?

Steering is named most often, in 14 complaints (22% of the total), followed by transmission and drivetrain with 12.

Has the 2014 Ford Fusion Hybrid been recalled?

NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2014 Ford Fusion Hybrid get?

The EPA rates the 2014 Ford Fusion Hybrid (Fusion Hybrid FWD, 2.0L 4-cyl · hybrid) at 41 mpg combined, 43 city and 39 highway, with an estimated annual fuel cost of $1,650 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2014 Ford Fusion Hybrid reported?

Among the 52 complaints that include a mileage, the median is 50,000 miles and the middle half falls between 15,000 and 90,000 miles; 48% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.