Skip to content
Ford Fusion HybridModel year report

2020 Ford Fusion Hybrid Problems

Complaints
8filed with NHTSA
Median mileage
51,000miles, 3 complaints with mileage
Recalls
0campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA crash rating
—no overall rating published
EPA fuel economy
42 mpgcombined, 2.0L 4-cyl · hybrid FWD · 43 city / 41 hwy

Sources: NHTSA records for the 2020 Ford Fusion Hybrid (complaints, recalls, investigations), EPA fuel economy. Report an error

NHTSA recorded 8 consumer complaints for the 2020 Ford Fusion Hybrid. The part named most often is electrical system, with 4 complaints (50% of the total), followed by forward collision avoidance (2) and other or unknown (2). 3 of the complaints include a mileage, and 33% of those were filed for vehicles with under 50,000 miles; the median is 51,000 miles. Of all complaints, 1 involved a crash, 1 an injury, according to the filers. NHTSA lists 0 recall campaigns and 55 technical service bulletins for this model year. Electrical system complaints overlap with 24 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Electrical system: “The contact's husband owns a 2020 Ford Fusion. The contact stated that immediately after her husband had left the dealer after an oil change, the Stop Safely Now and Check Engine messages appeared on the instrument panel after an attempt to start the vehicle. Several attempts were made to restart the vehicle; after the vehicle was started, the vehicle was taken back to the dealer. The vehicle was scanned; however, the dealer failed to duplicate the DTC code received on the scanner. The battery was reset, and the messages were cleared off the vehicle. …”

NHTSA complaint #11618423, filed 2024-10, 54,000 miles

Forward collision avoidance: “This has been a constant since I purchased vehicle in May 2020. If the car is parked in directly sunlight and I return to the car after a Front camera temporarily unavailable message will appear. The system works fine I have tested it very cautiously. It happens more when the outside temperature is 90 - 100 degrees. Living in California that means it happens more frequently than I like. Took it in to be checked in 2020 and was told to avoid parking in direct sunlight and that until enough complaints are filed nothing can be done. …”

NHTSA complaint #11486231, filed 2022-09

Other or unknown: “Ford installed 3g modems knowing the network would be shutdown. This causes most things on the infotainment center to stop working such as the vehicle GPS and most recently the Bluetooth command button. Updates have failed to resolve the issues. It is illegal for me to be distracted while driving, however, all of my distractions come from dealing with the infotainment and connectivity issues that were built into my vehicle.”

NHTSA complaint #11522782, filed 2023-05

Air bags: “I got into an accident on the highway, dear ran in front of me, hit deer car lost control and went into a ditch, hitting a tree. My air bag didn't deploy and my seatbelt didn't lock up. After I got an alert on my phone saying it was faulty. Suffering with neck and back injuries.”

NHTSA complaint #11326238, filed 2020-05, 5,000 miles

Mileage when problems were reported

33% of the 3 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 5,000 and 54,000 miles.

33%0–100%10–250%25–5067%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (3 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 51,000 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

202020222023320242025
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2020 Ford Fusion Hybrid version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).

VersionEngineTransmissionCityHwyComb.Fuel / yr
Fusion Hybrid FWD2.0L 4-cyl · hybridCVT434142$1,600
Fusion Hybrid Taxi FWD2.0L 4-cyl · hybridCVT434041$1,650

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

NHTSA lists no recall campaigns for the 2020 Ford Fusion Hybrid in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 55 on record; the latest 10 are shown.

See all 55 bulletins →

Other model years of the Ford Fusion Hybrid

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2020851,0000—42—Not enough data
20193554,6460—4236 · TypicalRising
20185967,0000—4252 · TypicalRising
20177045,0000—4261 · TypicalRising
20165533,4750—4137 · TypicalFalling
20154658,5002—4148 · TypicalStable
20146550,0001—4161 · TypicalStable
201312654,981154182 · MoreFalling
20129662,000043855 · TypicalRising
201113273,22004380 · FewerStable
201051085,1000—3911 · FewerRising

All Ford Fusion Hybrid model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2020 Ford Fusion Hybrid have?

NHTSA recorded 8 consumer complaints for the 2020 Ford Fusion Hybrid as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Ford Fusion Hybrid is reported most often?

Electrical system is named most often, in 4 complaints (50% of the total), followed by forward collision avoidance with 2.

Has the 2020 Ford Fusion Hybrid been recalled?

NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2020 Ford Fusion Hybrid get?

The EPA rates the 2020 Ford Fusion Hybrid (Fusion Hybrid FWD, 2.0L 4-cyl · hybrid) at 42 mpg combined, 43 city and 41 highway, with an estimated annual fuel cost of $1,600 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2020 Ford Fusion Hybrid reported?

Among the 3 complaints that include a mileage, the median is 51,000 miles and the middle half falls between 5,000 and 54,000 miles; 33% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.