2020 Ford Fusion Hybrid Electrical system Problems
- Complaints
- 4about this part
- Share
- 50%of 8 total for the year
- Median mileage
- 52,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the electrical system of the 2020 Ford Fusion Hybrid, 50% of the 8 complaints for this model year. Where a mileage was given, the median is 52,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact's husband owns a 2020 Ford Fusion. The contact stated that immediately after her husband had left the dealer after an oil change, the Stop Safely Now and Check Engine messages appeared on the instrument panel after an attempt to start the vehicle. Several attempts were made to restart the vehicle; after the vehicle was started, the vehicle was taken back to the dealer. The vehicle was scanned; however, the dealer failed to duplicate the DTC code received on the scanner. The battery was reset, and the messages were cleared off the vehicle. …”
NHTSA complaint #11618423, filed 2024-10, 54,000 miles“The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds there was a humming sound coming from the front end of the vehicle. The contact stated that intermittently the vehicle hesitated to start. The tire pressure warning light illuminated; however, the tires were new, and the air pressure was correct. The vehicle was taken to the dealer who was unable to diagnose the failure. Approximately three days later, the vehicle began making a clicking and vibrating sound while driving at various speeds. The vehicle was shaking while driving at various speeds. …”
NHTSA complaint #11648279, filed 2025-03, 51,000 milesRelated service bulletins
- 10250852Feb 29, 2024Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep…
- 10244707Oct 5, 2023Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super…
- 10241627Aug 2, 2023In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it…
- 10237977Jun 16, 2023Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep…
- 10232489Feb 8, 2023Some 2019-2020 Fusion plug-in hybrid electric vehicles (PHEV) may exhibit a no start condition with diagnostic trouble codes (DTCs) P0B3B, P0B40, P0B45, P0B4A, P0B4F, P0B54…
- 10217028Jul 29, 2022Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode…
- 10214832Jun 21, 2022Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup…
- 10214758Jun 21, 2022Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX…
- 10214125Jun 9, 2022Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super…
- 10212957May 24, 2022Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 4 | 50% |
| 2019 | 7 | 20% |
| 2018 | 10 | 17% |
| 2017 | 13 | 19% |
| 2016 | 8 | 15% |
| 2015 | 9 | 20% |
| 2014 | 10 | 15% |
| 2013 | 20 | 16% |
| 2012 | 13 | 14% |
| 2011 | 11 | 8% |
| 2010 | 30 | 6% |
Other parts of the 2020 Ford Fusion Hybrid
2 complaintsOther or unknown
2 complaintsAir bags
1 complaintsEngine
1 complaintsSeat belts
1 complaintsSteering
1 complaints
← All problems reported for the 2020 Ford Fusion Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology