2013 Ford Fusion Hybrid Electrical system Problems
- Complaints
- 20about this part
- Share
- 16%of 126 total for the year
- Median mileage
- 26,526miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 20 complaints about the electrical system of the 2013 Ford Fusion Hybrid, 16% of the 126 complaints for this model year. Where a mileage was given, the median is 26,526 miles. 3 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving in the passing lane on the highway on my way home from work I began to smell smoke. I initially thought it was someone else's brakes until I began to see smoke coming through the interior panels of my vehicles. Luckily, the vehicles near me noticed the smoke and slowed down so that I could get off the road. Once pulled over I went to the front of the car and felt the hood but it did not feel hot but when I looked up I noticed the smoke was coming form the trunk. …”
NHTSA complaint #11138994, filed 2018-10, 61,000 miles“While driving, my check engine warning light, low oil pressure warning light, and the stop safely now warning came up on my dash. I lost all power steering and breaks, and the engine cut out. I struggled to stop the car, but eventually it stopped moving. I turned off the car and turned it back on, receiving no further errors. I called the dealership to find out that there's nothing they can do since the car is no longer in an error state .”
NHTSA complaint #10605436, filed 2014-06, 19,105 miles“On two occasions after starting the car electronics on steering wheel and console failed to work! No blinkers, to cruise control, no console control. One time speedometer didn't work. Error box appears in left computer screen and does not go away after pressing ok button. I was able to reset system by turning high beam forward twice than backwards once. I believe the turn signal stock is faulty. I was on the highway one time when I discovered the blinkers where not working. Could of caused a accident! Only have 40,000 miles on car. …”
NHTSA complaint #11102903, filed 2018-06, 45,000 miles“I had driven about two blocks from a parking lot and was stopped at a red light. After the light changed, I started across the intersection and all electrical systems (including motor drive) shutdown halfway across. My ipod 4s was connected to the myford touch system via usb cable, and it showed the apple logo, suggesting that it had been issued a reboot command. Had to put the transmission in park and restart the engine in the middle of the intersection to continue.”
NHTSA complaint #10550450, filed 2013-11, 7,575 miles“The cars warning lights for hill stop assist, service advance trac, traction control, and the air bags all came on indicating that these safety features we're not working properly. Taken to the dealer and they said its the rcm or restraint control module that failed. The car was in no accidents, and was driving normally. This part is backordered for weeks but Ford would not provide a loner vehicle, so we faced with driving a car that is definitely not as safe as purchased, and the mandated safety features are not working. …”
NHTSA complaint #10631159, filed 2014-09, 22,505 milesRelated recalls
- 18V592000Sep 10, 2018Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and…Covers: Ford Fusion Hybrid 2013–2015, Focus Electric 2012–2015, C-MAX 2013–2015
Related service bulletins
- 10214758Jun 21, 2022Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX…
- 10212957May 24, 2022Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln…
- 10176123May 29, 2020Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford…
- 10144195Jul 20, 2018Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to…
- 10204994Mar 1, 2016Online automotive service information system for March 2016
- 10058453May 1, 2015Ford/lincoln: when flat towing vehicle, battery will drain, due to manual instruction of key remaining in accessory position. Model 2010-13 fusion, 2010-11 milan, 2011-12 mkz.
- 10058094Nov 26, 2014This tsb contains owners letter. See document search button. Ford my/ford lincoln 2011-2014 model year vehicles equipped with sync and myford/my lincoln touch. Warranty extension…
- 10056140May 19, 2014Lincoln/ford: accompanied by cmdtc p1a18, p1a19, p0aee or p0bcd, the wrench lamp (hybrid) or service engine soon light may illuminate and the powertrain control module (pcm)…
- 10056195May 1, 2014Lincoln/ford: an investigation by engineers is being done due to discharge from 12 volt battery and inspections of water pump connectors for corrosion or damage. Model 2013-2014…
- 10056430Apr 28, 2014Ford/lincoln: accompanied by the cmdtcs p1a18, p1a19, p0aee or p0bcd, the service engine soon lamp (energi) or wrench lamp (hybrid) will illuminate on some vehicles. Model…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 4 | 50% |
| 2019 | 7 | 20% |
| 2018 | 10 | 17% |
| 2017 | 13 | 19% |
| 2016 | 8 | 15% |
| 2015 | 9 | 20% |
| 2014 | 10 | 15% |
| 2013 | 20 | 16% |
| 2012 | 13 | 14% |
| 2011 | 11 | 8% |
| 2010 | 30 | 6% |
Other parts of the 2013 Ford Fusion Hybrid
30 complaintsSteering
19 complaintsBody and structure
12 complaintsBrakes
11 complaintsEngine
11 complaintsOther or unknown
11 complaintsSeat belts
11 complaintsAir bags
10 complaintsFuel system
9 complaintsVehicle speed control
6 complaintsElectronic stability control
5 complaintsExterior lighting
5 complaints
← All problems reported for the 2013 Ford Fusion Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology