2017 Ford Fusion Hybrid Electrical system Problems
- Complaints
- 13about this part
- Share
- 19%of 70 total for the year
- Median mileage
- 20,384miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the electrical system of the 2017 Ford Fusion Hybrid, 19% of the 70 complaints for this model year. Where a mileage was given, the median is 20,384 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I purchased a used car from a dealership in Orlando, FL, on May 5th this year. The vehicle has been experiencing a recurring issue of a battery drain, and despite multiple visits to authorized Ford service centers and leaving the car with the dealership for repairs, the problem persists. My ability as a customer to work and move around has been severely affected. The dealership claims no liability, but evidence suggests they were aware of the issue before selling the car. …”
NHTSA complaint #11556260, filed 2023-11, 111,760 miles“Takata recall this car does not have reliable breaks I was in an accident on 12/26/18. I applied the brakes and nothing happened. Now I'm left with being responsible for this . And the steering wheel airbag blew smoke in my face and this car has two open recalls and it's a rental through hertz”
NHTSA complaint #11162346, filed 2018-12, 42,000 miles“While using full accessory power with the engine off, the car will allow you to change the gear shift dial to drive. The car is able to move in this position, but the gas pedal will not work. The 'ready to drive' light is.not on.”
NHTSA complaint #11150783, filed 2018-11, 29,000 miles“Took car to the dealer the third time for a problem with the one touch feature with the front car windows . Called on 4/25/2017 and talked to repair dept. At glenn Ford; he explain his remedy about the switch up til clicking; utube had similar but doesn't work on mine. He search for service bulletins and indicated something new ..reprogram.set an appoint next day at 10am . Arrived at 9:55 am and was rtold they were running behind. Later at 10:20 they pulled the car into the back lot. …”
NHTSA complaint #10981154, filed 2017-04, 1,500 miles“2017 Ford Fusion Hybrid - driver's window will not stay closed. It does not matter if the car is parked or being driven. When the power window button is pulled to close the window, it will start and then stop when released. If the button is pulled again, the window will travel all the way up as if it is going to close and the open so that it is open 3/4 of the way. It is as if the window came in contact with something and then reopened automatically as if to prevent trapping a hand or arm. …”
NHTSA complaint #10957461, filed 2017-02, 2,300 milesRelated service bulletins
- 10241627Aug 2, 2023In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it…
- 10217028Jul 29, 2022Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode…
- 10214832Jun 21, 2022Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup…
- 10214758Jun 21, 2022Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX…
- 10212957May 24, 2022Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln…
- 10211709May 2, 2022Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV)…
- 10205694Dec 23, 2021Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due…
- 10203840Nov 2, 2021Some 2017 MKZ and Fusion vehicles equipped with memory seats and built on or before 03-Jun-2016 may exhibit a discharged battery or a battery drain condition. Before performing…
- 10201582Sep 9, 2021Some 2016-2017 Ford and Lincoln vehicles with a new body control module (BCM) installed may exhibit a programming error when using IDS versions 122.03 through 123.01 stating…
- 10201050Aug 27, 2021Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 4 | 50% |
| 2019 | 7 | 20% |
| 2018 | 10 | 17% |
| 2017 | 13 | 19% |
| 2016 | 8 | 15% |
| 2015 | 9 | 20% |
| 2014 | 10 | 15% |
| 2013 | 20 | 16% |
| 2012 | 13 | 14% |
| 2011 | 11 | 8% |
| 2010 | 30 | 6% |
Other parts of the 2017 Ford Fusion Hybrid
18 complaintsOther or unknown
13 complaintsSteering
13 complaintsBrakes
8 complaintsAir bags
7 complaintsEngine
7 complaintsFuel system
4 complaintsSuspension
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsWheels
3 complaintsEquipment
1 complaintsForward collision avoidance
1 complaints
← All problems reported for the 2017 Ford Fusion Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology