2018 Ford Fusion Hybrid Electrical system Problems
- Complaints
- 10about this part
- Share
- 17%of 59 total for the year
- Median mileage
- 68,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the electrical system of the 2018 Ford Fusion Hybrid, 17% of the 59 complaints for this model year. Where a mileage was given, the median is 68,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driving down the road and suddenly all the lights came on and lost power steering there was no warning. Nothing. It stopped working. I then see something today in regards to this being an issue and when I contact ford about it was nothing we can do. Ford did not make this very public and I bet if you people expanded this to other newer models and made it public you might find more people that have had the same issue and thought it was just their car.”
NHTSA complaint #11571624, filed 2024-02“I am reporting a serious safety issue with my 2018 Ford Fusion Hybrid SE that affects the braking system and related electronics: 1.The ABS stopped functioning previously. 2.Recently, the car displayed a “Brake Malfunction” warning for the first time, which appears when making sharp turns. 3.The TPMS (tire pressure monitoring system) stopped working some time ago. These issues are extremely dangerous. The electronic brake booster and ABS module are critical for safe braking, especially in emergency situations. …”
NHTSA complaint #11682612, filed 2025-08“The contact owns a 2018 Ford Fusion Hybrid. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The vehicle was jumpstarted. After jumpstarting the vehicle, the vehicle performed normally. However, the contact stated that the battery failure became a regular failure. The low battery warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000.”
NHTSA complaint #11571043, filed 2024-02, 82,000 miles“The contact owns a 2018 Ford Fusion. The contact stated when the vehicle was started, the instrument cluster display failed to illuminate. The contact stated that the cluster had intermittently lost functionality. The contact stated that he researched online and related the failure to Technical Service Bulletin Number: 20-2363 APIM module. Additionally, the contact stated that the fuel filler pump and fuel door actuator had started to lose functionality. The contact stated that he was unable to completely fill the fuel tank. …”
NHTSA complaint #11526630, filed 2023-06, 111,000 miles“The sunroof leaks into the inside of the car saturating the headliner and the water is coming through and dripping directly on the shifter, eco button, and the traction control button. I am afraid it's going to mess with the wiring throughout the whole car.”
NHTSA complaint #11325598, filed 2020-05Related service bulletins
- 10241627Aug 2, 2023In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it…
- 10217028Jul 29, 2022Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode…
- 10214832Jun 21, 2022Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup…
- 10214758Jun 21, 2022Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX…
- 10212957May 24, 2022Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln…
- 10211709May 2, 2022Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV)…
- 10205694Dec 23, 2021Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due…
- 10201050Aug 27, 2021Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022…
- 10201013Aug 16, 2021Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This…
- 10198605Jun 2, 2021Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 4 | 50% |
| 2019 | 7 | 20% |
| 2018 | 10 | 17% |
| 2017 | 13 | 19% |
| 2016 | 8 | 15% |
| 2015 | 9 | 20% |
| 2014 | 10 | 15% |
| 2013 | 20 | 16% |
| 2012 | 13 | 14% |
| 2011 | 11 | 8% |
| 2010 | 30 | 6% |
Other parts of the 2018 Ford Fusion Hybrid
10 complaintsBrakes
9 complaintsOther or unknown
8 complaintsSteering
7 complaintsAir bags
6 complaintsWheels
5 complaintsEngine
4 complaintsEngine cooling
3 complaintsFuel system
3 complaintsSeat belts
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsBody and structure
2 complaints
← All problems reported for the 2018 Ford Fusion Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology