2018 Ford Fusion Hybrid Transmission and drivetrain Problems
- Complaints
- 10about this part
- Share
- 17%of 59 total for the year
- Median mileage
- 58,163miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the transmission and drivetrain of the 2018 Ford Fusion Hybrid, 17% of the 59 complaints for this model year. Where a mileage was given, the median is 58,163 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driving down the road and suddenly all the lights came on and lost power steering there was no warning. Nothing. It stopped working. I then see something today in regards to this being an issue and when I contact ford about it was nothing we can do. Ford did not make this very public and I bet if you people expanded this to other newer models and made it public you might find more people that have had the same issue and thought it was just their car.”
NHTSA complaint #11571624, filed 2024-02“In Mid-August I was sitting at a stop light about to turn left. I was about the 3rd car in line. The light turned, and the first car turned left, and we inched up the car in front of me was able to turn, and the traffic was clear enough for me to also make the turn. However, in the middle of the turn my car didn’t stall out but lost all acceleration. I was pushing the gas, but while the car coasted forward it didn’t begin the drive. However, I never lost power. It was like the car jumped from “Drive” into “Neutral” and I coasted through the turn. …”
NHTSA complaint #11617145, filed 2024-09“My car has to replace the TRANSMISSION with 54.275 miles . The reason for chance was , when accerating car maked a loud ratlling/screeching noise, from internal noise from transmission. Santa Monica Ford Lincoln Dealer did the job. Then after about driving 35.000 miles, againg The same noise. I tool The car back to SANTA MONICA FORD LINCOLN DEALER, and they (Car had 96000 miles, that time) and they refused to fix it again. They Cheked it, and found the same problema with this transmission. My car is Parking for over a year. FORD never help.”
NHTSA complaint #11531691, filed 2023-07“2 weeks ago I went to drive my car and an error code popped up on my screen stating Shift SYS Fault Service Required. I took my car to a mechanic I have been using and he checked the codes to diaganose it. He stated that it needs a Range Control Module, Range Sensor. According to the mechanic this is located inside the transmission and will require quite a bit of time to replace. This sensor controls what gear the car is in. On top of this the mechanic called the ford dealer for the part and I was told the part was on back order with no date yet on when it will come in. …”
NHTSA complaint #11478536, filed 2022-08“The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the transmission warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for assistance. …”
NHTSA complaint #11615241, filed 2024-09, 48,000 milesRelated service bulletins
- 10251934Mar 1, 2024During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical…
- 10225458Oct 25, 2022Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The…
- 10225447Oct 13, 2022Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle…
- 10211728May 4, 2022Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to…
- 10202708Oct 13, 2021Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle…
- 10201614Sep 9, 2021Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low…
- 10201019Aug 17, 2021Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot…
- 10194428May 24, 2021Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022…
- 10168790Nov 1, 2019Some 20132017 C-MAX Energi, 20172018 C-MAX Hybrid, 20132020 Fusion Energi and 2017-2020 Fusion/MKZ Hybrid vehicles may exhibit an illuminated malfunction indicator lamp (MIL)…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 5 | 14% |
| 2018 | 10 | 17% |
| 2017 | 18 | 26% |
| 2016 | 4 | 7% |
| 2015 | 6 | 13% |
| 2014 | 12 | 18% |
| 2013 | 30 | 24% |
| 2012 | 3 | 3% |
| 2011 | 12 | 9% |
| 2010 | 48 | 9% |
Other parts of the 2018 Ford Fusion Hybrid
10 complaintsBrakes
9 complaintsOther or unknown
8 complaintsSteering
7 complaintsAir bags
6 complaintsWheels
5 complaintsEngine
4 complaintsEngine cooling
3 complaintsFuel system
3 complaintsSeat belts
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsBody and structure
2 complaints
← All problems reported for the 2018 Ford Fusion Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology