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Transmission and drivetrainPart report

2018 Ford Fusion Hybrid Transmission and drivetrain Problems

Complaints
10about this part
Share
17%of 59 total for the year
Median mileage
58,163miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the transmission and drivetrain of the 2018 Ford Fusion Hybrid, 17% of the 59 complaints for this model year. Where a mileage was given, the median is 58,163 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Driving down the road and suddenly all the lights came on and lost power steering there was no warning. Nothing. It stopped working. I then see something today in regards to this being an issue and when I contact ford about it was nothing we can do. Ford did not make this very public and I bet if you people expanded this to other newer models and made it public you might find more people that have had the same issue and thought it was just their car.”

NHTSA complaint #11571624, filed 2024-02

“In Mid-August I was sitting at a stop light about to turn left. I was about the 3rd car in line. The light turned, and the first car turned left, and we inched up the car in front of me was able to turn, and the traffic was clear enough for me to also make the turn. However, in the middle of the turn my car didn’t stall out but lost all acceleration. I was pushing the gas, but while the car coasted forward it didn’t begin the drive. However, I never lost power. It was like the car jumped from “Drive” into “Neutral” and I coasted through the turn. …”

NHTSA complaint #11617145, filed 2024-09

“My car has to replace the TRANSMISSION with 54.275 miles . The reason for chance was , when accerating car maked a loud ratlling/screeching noise, from internal noise from transmission. Santa Monica Ford Lincoln Dealer did the job. Then after about driving 35.000 miles, againg The same noise. I tool The car back to SANTA MONICA FORD LINCOLN DEALER, and they (Car had 96000 miles, that time) and they refused to fix it again. They Cheked it, and found the same problema with this transmission. My car is Parking for over a year. FORD never help.”

NHTSA complaint #11531691, filed 2023-07

“2 weeks ago I went to drive my car and an error code popped up on my screen stating Shift SYS Fault Service Required. I took my car to a mechanic I have been using and he checked the codes to diaganose it. He stated that it needs a Range Control Module, Range Sensor. According to the mechanic this is located inside the transmission and will require quite a bit of time to replace. This sensor controls what gear the car is in. On top of this the mechanic called the ford dealer for the part and I was told the part was on back order with no date yet on when it will come in. …”

NHTSA complaint #11478536, filed 2022-08

“The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the transmission warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline for assistance. …”

NHTSA complaint #11615241, filed 2024-09, 48,000 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2019514%
20181017%
20171826%
201647%
2015613%
20141218%
20133024%
201233%
2011129%
2010489%

Other parts of the 2018 Ford Fusion Hybrid

Electrical system
10 complaints
Brakes
9 complaints
Other or unknown
8 complaints
Steering
7 complaints
Air bags
6 complaints
Wheels
5 complaints
Engine
4 complaints
Engine cooling
3 complaints
Fuel system
3 complaints
Seat belts
3 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Body and structure
2 complaints

← All problems reported for the 2018 Ford Fusion Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology