2018 Ford Fusion Hybrid Other or unknown Problems
- Complaints
- 8about this part
- Share
- 14%of 59 total for the year
- Median mileage
- 20,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the other or unknown of the 2018 Ford Fusion Hybrid, 14% of the 59 complaints for this model year. Where a mileage was given, the median is 20,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“MY vehicle gets the tires rotated every 5,000 miles it has 55,000 miles in it the last time they rotated my tires they said the all 2 piece lug nuts will have to be replaced , I'm 75 years old and have worked on all my vehicles and never have I replaced all the lug nuts, I understand this has been happening to many ford products , I hope there is going to be a recall this becomes very expensive if they cannot remove the lug nuts with the impact tool .”
NHTSA complaint #11442649, filed 2021-12“The dial on the council (interior) for changing, engaging the gears is pricking my fingers. I have cuts and lifted skin where the dial has caught my fingertips when using (turning) the dial to engage. The metal or material it's made of is poking out in some areas near the bottom edge. I took my car into the Ford store in morgan hill, ca. And nothing was or could be done to correct the problem. This occurs every time I drive my car.”
NHTSA complaint #11230423, filed 2019-07“Unknown. My wrench light has came on 3 times since owning this car. The first 2 times it has came on I was not able to switch out of park after starting my car, but shortly after the light went off on its own and I was able to drive my car. This Friday (8/26/22), when on my way to work the wrench light came on again and this time stayed on, I was not able to switch out of park from starting it as well. I had my car towed and I’m currently waiting for the mechanic to see what’s wrong with my car( 8/27/22)”
NHTSA complaint #11481580, filed 2022-08“On May 26, 2023, after I started moving from stop at a traffic light, I rear ended the vehicle in front of me when it came to a sudden stop. My speed was between 25 - 35 mph at most. My front and side curtain airbags deployed, the hood was crumpled and fascia was damaged as expected. However after 10 minutes or so, flames started coming from underneath the hood and within a few minutes the engine compartment was on fire. The Fire Department arrived and put out the fire but had to break the windshield and rip off the fender to aim the fire hoses.”
NHTSA complaint #11526971, filed 2023-06“The leather-covered dashboard panel, in the approximately 4-6 inch section between the base of the windshield and the first seam across the dash, has shrunk, rippled, and pulled away from the underlying substrate. This area also houses the driver-assist camera housing and the defrost vent. The vehicle was purchased new and has been Ford-maintained, professionally detailed, and garage-kept throughout ownership; the leather has been regularly cleaned and conditioned as part of routine dealership detailing, ruling out lack of care as a cause. …”
NHTSA complaint #11754944, filed 2026-08Related service bulletins
- 10214758Jun 21, 2022Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX…
- 10210816Apr 27, 2022Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no…
- 10210941Apr 5, 2022In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it…
- 10203848Nov 4, 2021Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned…
- 10203841Nov 2, 2021Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no…
- 10194413May 12, 2021Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 25% |
| 2019 | 3 | 9% |
| 2018 | 8 | 14% |
| 2017 | 13 | 19% |
| 2016 | 9 | 16% |
| 2015 | 3 | 7% |
| 2014 | 5 | 8% |
| 2013 | 11 | 9% |
| 2012 | 9 | 9% |
| 2011 | 1 | 1% |
| 2010 | 18 | 4% |
Other parts of the 2018 Ford Fusion Hybrid
10 complaintsTransmission and drivetrain
10 complaintsBrakes
9 complaintsSteering
7 complaintsAir bags
6 complaintsWheels
5 complaintsEngine
4 complaintsEngine cooling
3 complaintsFuel system
3 complaintsSeat belts
3 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsBody and structure
2 complaints
← All problems reported for the 2018 Ford Fusion Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology