Fuel systemPart report

2018 Ford Fusion Hybrid Fuel system Problems

Complaints: 3about this part
Share: 5%of 59 total for the year
Median mileage: 111,000miles
Trend: Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the fuel system of the 2018 Ford Fusion Hybrid, 5% of the 59 complaints for this model year. Where a mileage was given, the median is 111,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The fuel door not opening. The dashboard shows fuel door opening and it doesn’t. After watching some YouTube videos at the gas station not knowing what else to do I have to now open the trunk and use the emergency release. Nothing seems wrong once it is opened. I found out this is a problem for others with knowing other people posted videos on YouTube with the same problem.”

NHTSA complaint #11454506, filed 2022-02

“On May 26, 2023, after I started moving from stop at a traffic light, I rear ended the vehicle in front of me when it came to a sudden stop. My speed was between 25 - 35 mph at most. My front and side curtain airbags deployed, the hood was crumpled and fascia was damaged as expected. However after 10 minutes or so, flames started coming from underneath the hood and within a few minutes the engine compartment was on fire. The Fire Department arrived and put out the fire but had to break the windshield and rip off the fender to aim the fire hoses.”

NHTSA complaint #11526971, filed 2023-06

“The contact owns a 2018 Ford Fusion. The contact stated when the vehicle was started, the instrument cluster display failed to illuminate. The contact stated that the cluster had intermittently lost functionality. The contact stated that he researched online and related the failure to Technical Service Bulletin Number: 20-2363 APIM module. Additionally, the contact stated that the fuel filler pump and fuel door actuator had started to lose functionality. The contact stated that he was unable to completely fill the fuel tank. …”

NHTSA complaint #11526630, filed 2023-06, 111,000 miles

Fuel system: other model years

Year	Complaints	Share of year
2018	3	5%
2017	4	6%
2016	2	4%
2015	1	2%
2014	3	5%
2013	9	7%
2012	2	2%
2011	4	3%
2010	39	8%

Other parts of the 2018 Ford Fusion Hybrid

Electrical system
10 complaints Transmission and drivetrain
10 complaints Brakes
9 complaints Other or unknown
8 complaints Steering
7 complaints Air bags
6 complaints Wheels
5 complaints Engine
4 complaints Engine cooling
3 complaints Seat belts
3 complaints Visibility (wipers, defrost, mirrors)
3 complaints Body and structure
2 complaints

← All problems reported for the 2018 Ford Fusion Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology