2012 Ford Fusion Hybrid Electrical system Problems
- Complaints
- 13about this part
- Share
- 14%of 96 total for the year
- Median mileage
- 42,232miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the electrical system of the 2012 Ford Fusion Hybrid, 14% of the 96 complaints for this model year. Where a mileage was given, the median is 42,232 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“According to Ford car needs hcu unit and ecu. Just had the car fully serviced and new brakes all around. Tires are new as well. Ford wants $3000 to replace the hcu and ecu and drain the brake fluid. I think I'm gonna have to scrap the car.”
NHTSA complaint #11162791, filed 2018-12, 100,000 miles“The check engine light had illuminated. Called the dealership and scheduled an appointment to bring it in that day. Driving at 45 miles an hour, again, warning chime sounded, pull over safely warning came on, engine shut off, brakes and accelerator disengaged, and all dashboard lights illuminated. Pulled to the side of the road and shut car off. I was too far from dealership to have it towed and was working (I travel for my job). Called dealership, they said to bring it in. Able to restart it after 2-3 attempts. Brought it to the dealership. …”
NHTSA complaint #10509977, filed 2013-04, 17,000 miles“Power steering first failed in the beginning of november 2013. There was 20083 miles on the vehicle. We were driving the car in our subdivision and all of a sudden alarms started and the car was very hard to steer. We were able to force steer the car back home. We shut off the vehicle and started it up again and the power steering started working again. The alarms and warning lights also went off. We brought the vehicle in to our local Ford dealer and they indicated there was nothing wrong. We then had a second event on february 21, 2015 where the power steering failed again. …”
NHTSA complaint #10694356, filed 2015-03, 40,963 miles“Picked up the car from the dealership on monday (9/25/12) after they found something wrong and was driving on state route 228 at 55 mile per hour. Warning chime sounded, pull over safely warning came on, engine shut off, brakes and accelerator disengaged, and all dashboard lights illuminated. Put hazards on for cars behind me and pulled over quickly avoiding a sign on the right side of the road. After 10-15 mins, I was able to restart the car by letting it reset. After getting green car indicator, I went to turn around to go back to the dealership. …”
NHTSA complaint #10509973, filed 2013-04, 9,900 miles“While turning after coming to a stop, the vehicle traction control and power steering warnings popped up and car lost all power steering ability. The vehicle was no longer safely operable while having no listed error codes. The vehicle has been estimated to require replacement electronic power steering gear at a $2000 price tag.”
NHTSA complaint #10644332, filed 2014-10, 70,800 milesRelated service bulletins
- 10234103Apr 7, 2023Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline…
- 10174404Apr 27, 2020Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline…
- 10058453May 1, 2015Ford/lincoln: when flat towing vehicle, battery will drain, due to manual instruction of key remaining in accessory position. Model 2010-13 fusion, 2010-11 milan, 2011-12 mkz.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 4 | 50% |
| 2019 | 7 | 20% |
| 2018 | 10 | 17% |
| 2017 | 13 | 19% |
| 2016 | 8 | 15% |
| 2015 | 9 | 20% |
| 2014 | 10 | 15% |
| 2013 | 20 | 16% |
| 2012 | 13 | 14% |
| 2011 | 11 | 8% |
| 2010 | 30 | 6% |
Other parts of the 2012 Ford Fusion Hybrid
36 complaintsAir bags
32 complaintsBrakes
17 complaintsElectronic stability control
10 complaintsOther or unknown
9 complaintsEngine
8 complaintsTransmission and drivetrain
3 complaintsFuel system
2 complaintsBody and structure
2 complaintsSeats
1 complaintsSuspension
1 complaintsTires
1 complaints
← All problems reported for the 2012 Ford Fusion Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology