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Air bagsPart report

2012 Ford Fusion Hybrid Air bags Problems

Complaints
32about this part
Share
33%of 96 total for the year
Median mileage
44,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 32 complaints about the air bags of the 2012 Ford Fusion Hybrid, 33% of the 96 complaints for this model year. Where a mileage was given, the median is 44,000 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Takata recall: Ford cannot tell me when a replacement airbag is available. Were notified january 2017 and have called multiple times to inquire about repairs. The answer is always they don't know when parts will be available and that I should keep calling back. This car is unsaleable without the repair!”

NHTSA complaint #11046079, filed 2017-11, 24,000 miles

“Takata recall: upon making a specific in-person inquiry regarding remedy for this safety recall, my dealer specifically advised me that they were unable to replace my airbag and that I should instead wait to be advised via postal mail that a replacement airbag was now available.”

NHTSA complaint #11060993, filed 2018-01, 45,000 miles

“Received safety warnings from Ford for two years can not drive my grandchildren in my car dmv ca notified me the replacement should be free. Now I am getting class action notices. I just want safe air bags. What do I have to do? Serramonte Ford, colma ignored any requests.”

NHTSA complaint #11149753, filed 2018-11, 120,000 miles

“Above car shows light indicating that passenger seat airbag is turned off when my wife is seating in seat. This occurs approximately one out of five times. The light does not go off. Being a hazard to my wife I had crater lake Ford, medford, or check it out. They did the factory tests for calibration and found no problems. They said my wife does not weigh enough. Her weight is approximately 98 pounds. They further said it is a safety factor for the airbag not to deploy in an accident since there would be more harm from the airbag than otherwise . …”

NHTSA complaint #10760416, filed 2015-08, 28,000 miles

“Takata recall - every Ford dealer service department that I call says that they do not have the replacement airbag parts and are not sure when they are coming in. They seem to be stalling to do the repair or there is a real issue with supply.”

NHTSA complaint #11192843, filed 2019-04, 72,000 miles

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2020113%
201939%
2018610%
2017710%
201647%
201512%
201435%
2013108%
20123233%
20113426%
201013526%

Other parts of the 2012 Ford Fusion Hybrid

Steering
36 complaints
Brakes
17 complaints
Electrical system
13 complaints
Electronic stability control
10 complaints
Other or unknown
9 complaints
Engine
8 complaints
Transmission and drivetrain
3 complaints
Fuel system
2 complaints
Body and structure
2 complaints
Seats
1 complaints
Suspension
1 complaints
Tires
1 complaints

← All problems reported for the 2012 Ford Fusion Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology