2012 Ford Fusion Hybrid Steering Problems
- Complaints
- 36about this part
- Share
- 38%of 96 total for the year
- Median mileage
- 66,622miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 36 complaints about the steering of the 2012 Ford Fusion Hybrid, 38% of the 96 complaints for this model year. Where a mileage was given, the median is 66,622 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Several times when I have been driving or just starting to drive my power steering has gone out. I then have to turn the motor off and restart the engine and then it will be alright. Twice I had pulled out of my garage and started forward it went out and another time I had stopped at a stop light and started to go and it went out again. I was on a city street at the time.”
NHTSA complaint #11143455, filed 2018-10, 30,000 miles“I was driving and my steering wheel became very stiff. About 30 minutes later there was a red alert on the dash stating service power steering. Then about five minutes later another alert came on and it was yellow that said service advancetrac. After that happened I drove home and the next morning when I got in my vehicle to leave the steering wheel was completely locked. Even though it is 2019 I understand the car has years on it but after only having it for three months from the dealership I am extremely upset.”
NHTSA complaint #11221877, filed 2019-06, 94,000 miles“Fusion's power steering stopped working as I was turning a curve on a country road and I almost lost control.. Inside of the trunk's lid is rusting with only 15,000 miles on the vehicles”
NHTSA complaint #10785544, filed 2015-10, 15,000 miles“A month and a half after having a mysterious power steering failure, the same thing happened. The Ford Fusion Hybrid 2012 had been parked in front of my house. When starting it up, the service advance trac and service power steering now warnings and lights came on, and the power steering was dead. The vehicle was driven to a local Ford dealer where they determined that a steering gear needs to be replaced, but they refuse to associate it with the recall (NHTSA: 15v340000 | Ford: 15s18) for this exact issue because it didn't show up on my particular VIN.”
NHTSA complaint #11048636, filed 2017-11, 67,000 miles“I was driving normal and all the sudden my power steering went out and I got two alarms on my dash. Service power steering now, and traction control warning.”
NHTSA complaint #10823273, filed 2016-01, 122,100 milesRelated service bulletins
- 10236689May 26, 2023Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 13% |
| 2019 | 5 | 14% |
| 2018 | 7 | 12% |
| 2017 | 13 | 19% |
| 2016 | 5 | 9% |
| 2015 | 15 | 33% |
| 2014 | 14 | 22% |
| 2013 | 19 | 15% |
| 2012 | 36 | 38% |
| 2011 | 43 | 33% |
| 2010 | 138 | 27% |
Other parts of the 2012 Ford Fusion Hybrid
32 complaintsBrakes
17 complaintsElectrical system
13 complaintsElectronic stability control
10 complaintsOther or unknown
9 complaintsEngine
8 complaintsTransmission and drivetrain
3 complaintsFuel system
2 complaintsBody and structure
2 complaintsSeats
1 complaintsSuspension
1 complaintsTires
1 complaints
← All problems reported for the 2012 Ford Fusion Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology