2011 Ford Fusion Hybrid Steering Problems
- Complaints
- 43about this part
- Share
- 33%of 132 total for the year
- Median mileage
- 80,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 43 complaints about the steering of the 2011 Ford Fusion Hybrid, 33% of the 132 complaints for this model year. Where a mileage was given, the median is 80,500 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving right before entering the highway when my brakes suddenly went out and the service advanctrac and power steering lights came on. I stopped my car at the light and proceeded to turn it off and then back on. The problem seems to have went away; however, this is not the first time this has happened.”
NHTSA complaint #11129342, filed 2018-09, 122,000 miles“Power steering failure . I lost power steering completely. Car only has 76.181 miles on it.brought into Ford dealer and they said it was a power steering failure. Cost of repair 1500.00 plus tax to replace. Its at keyser & miller Ford inc , collegeville pa to replace the whole power steering. Lot of complaints on this issue.is why isn't there a recall on this.....??? I shouldn't have to pay for this complete replacement”
NHTSA complaint #11104433, filed 2018-06, 2 miles“Started car, went to back up and noticed very quickly I had no power steering - power steering assist fault error message displayed. I am currently unable to use my Ford fusion due to the lack of power steering. It would be hazardous for me to try and drive my fusion at this time.”
NHTSA complaint #10691590, filed 2015-03, 70,000 miles“I was driving to work and a warning service power steering and service advance trac came on and the vehicle was then extremely difficult to steer. I am glad I was not going around a high speed curve.”
NHTSA complaint #11219304, filed 2019-06, 95,608 miles“I am contacting you regarding a fatal car accident that my sister was just killed in on 8/29/17. She drove a 2011 Ford Fusion Hybrid. My mother did not know about the issues many people have with these model cars. She would have never bought the car if she did. My sister was driving home from work when witnesses said that for reasons unknown to them out of no where my sisters car veered to the right onto an overpass embankment on I-580 at the 132 over pass crossing just west of vernalis, ca. …”
NHTSA complaint #11043769, filed 2017-11, 69,305 milesRelated service bulletins
- 10236689May 26, 2023Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 1 | 13% |
| 2019 | 5 | 14% |
| 2018 | 7 | 12% |
| 2017 | 13 | 19% |
| 2016 | 5 | 9% |
| 2015 | 15 | 33% |
| 2014 | 14 | 22% |
| 2013 | 19 | 15% |
| 2012 | 36 | 38% |
| 2011 | 43 | 33% |
| 2010 | 138 | 27% |
Other parts of the 2011 Ford Fusion Hybrid
34 complaintsBrakes
24 complaintsEngine
12 complaintsTransmission and drivetrain
12 complaintsElectrical system
11 complaintsElectronic stability control
8 complaintsBody and structure
6 complaintsVehicle speed control
5 complaintsFuel system
4 complaintsEquipment
1 complaintsExterior lighting
1 complaintsOther or unknown
1 complaints
← All problems reported for the 2011 Ford Fusion Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology