2021 Ford Mustang Mach E Technical Service Bulletins

331 technical service bulletins (TSBs) are on record for the 2021 Ford Mustang Mach E. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10222188Sep 20, 2022Transmission and drivetrain. Some 2021-2022 Mustang Mach-E vehicles built on 01-Aug-2021 and through 18-Jan-2022, 2022 Maverick vehicles built on 13-Sep-2021 and through 18-Jan-2022, 2022 Escape vehicles built on 24-Sep-2021 and through 18-Jan-2022, 2022 Bronco Sport vehicles built on 08-Nov-2021 and through 18-Jan-2022 may exhibit a shift knob can be rotated without stepping on the brake pedal, although the transmission remains in park (P)…
• 10222309Sep 13, 2022Electrical system. Priority Update 22-PU0603-DC-CHG for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Addresses failed DC fast charging attempts and allows use Plug & Charge feature.
• 10219068Aug 31, 2022Transmission and drivetrain. Some 2021-2022 Mustang Mach-E, 2022 Escape/Bronco Sport/Maverick/Transit vehicles may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct this condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
• 10218917Aug 22, 2022Back-over prevention (rear camera). Priority Update 22-PU0727-VI-FX for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Prevent "failure to de-inhibit" condition on future PSCM OTA updates.
• 10218608Aug 19, 2022Electrical system. Some 2021 Mustang Mach-E vehicles built on or before 6-Jul-2021 may exhibit a warning message in the instrument panel cluster (IPC) which states Frunk System Fault Service Required after the body control module (BCM) software update or programmable module installation (PMI) application have been run with the Ford Diagnosis and Repair System (FDRS). To correct this condition, download and run the FDRS the generic…
• 10217840Aug 10, 2022Electrical system. Some 2021-2022 Mustang Mach-E, 2022 F-150 Lightning/E-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage (HV) battery module replacement. This may be due to the battery energy control module (BECM) adjusting the cell balance (conditioning) of the battery module and should be corrected within 16 days.
• 10217834Aug 3, 2022Equipment. Some 2021-2022 Mustang Mach-E, 2022 Expedition/F-150 Lightning vehicles equipped with the 15.5 inch center display screen may experience a blank or inoperative screen with an accessory protocol interface module (APIM) diagnostic trouble code (DTC) B108E:01 present. A touch-beep may be heard when pressing the center display screen in screen region where a soft button is expected to be displayed even though nothing…
• 10218613Aug 2, 2022Electrical system. Some 2021-2022 Mustang Mach-E vehicles built on or before 28-May-2022 may exhibit an illuminated malfunction indicator lamp (MIL) and/or display a Stop Safely Now message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) P0563, P0ADA, P0ADE, P0AA1, P0AA4, P0AA5, P0AA2, P0D10, P0D0F, and/or P0C78 stored in battery energy control module (BECM) or a low/discharged 12V battery with P0DA8 and/or…
• 10217830Aug 1, 2022Equipment. Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing.
• 10217138Jul 31, 2022Electrical system. Priority Update 22-PU0603 for 2021 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Enhancements to Plug and Charge feature to increase successful charger activation rate.
• 10217137Jul 31, 2022Equipment. Software Update 3 Part 1 for 2021-2022 Model Year Mustang Mach-E vehicles is now available. Quality Improvements Include: Subscription service fixes
• 10217028Jul 29, 2022Electrical system. Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the…
• 10216835Jul 29, 2022Suspension. Some 2021 Mustang Mach-E vehicles built on or before 05-Oct-2021 may exhibit a clunk/knock noise from the rear of the vehicle when accelerating or braking in forward or reverse. This may be due to one of the rear upper trailing arm bushing blades contacting the inner core during high load. To correct the condition, follow the Service Procedure to replace the rear upper trailing arm.
• 10216463Jul 22, 2022Equipment. Some 2021-2022 F-150, Mustang Mach-E and 2022 Expedition/Navigator vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble codes (DTC) U3000:49, U3000:89, U2107:68, C1001:54 and/or C1001:78. DTC B1578:78 may also set after an image processing module A (IPMA) on-demand self test is performed. This may be due to software in the IPMA. To correct the…
• 10216042Jul 6, 2022Electrical system, Equipment. Some 2021-2022 Mach-E, 2022 Transit battery electric vehicle (BEV)/F-150 Lightning vehicles may experience concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing charge status indicator (CSI), a charge failure notification on the touchscreen panel and the FordPass app. To correct the condition, update the off-board charger controller (OBCC) module to the latest software…
• 10215591Jul 4, 2022Equipment. Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Apr-2022 may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM.
• 10215248Jun 30, 2022Vehicle speed control, Brakes. Ford Power-Up 2.7.2 We heard what you had to say, and we took action. The brake pedal feel is now modified to allow for smoother braking. On top of that, we’ve done some additional minor fine-tuning here and there to help ensure things are running smoothly. As a result of these actions, you may see a message in your screen behind the steering wheel, stating, “Reverse Brake Assist not available. See manual”.
• 10214865Jun 21, 2022Back-over prevention (rear camera). Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit (TCU) module software will prevent the receipt of software updates or enhancements for these modules Ford Power-Up or Lincoln Way. The module will operate as intended otherwise.
• 10214832Jun 21, 2022Electrical system. Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version.
• 10214755Jun 21, 2022Other or unknown, Equipment. This article supersedes TSB 21-2310 to update the Issue, Action, Service Procedure. Some 2021 Mach-E/F-150 vehicles may experience at least one of the following symptoms: audio settings resetting after a key cycle, Android Auto connection concerns, Sirius presets missing more than three pages after a key cycle, touchscreen freezing/locking up, Pro-Power Onboard messaging confusion after a tripped circuit breaker…
• 10214497Jun 20, 2022Exterior lighting. Some 2021-2022 Mustang Mach-E vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic trouble code (DTC) B1533 stored in the body control module (BCM). This may be due to the internal logic within the headlamp switch. Switch and/or module replacement will not resolve this condition. Headlamp operation is not affected while the vehicle is ON. A new headlamp…
• 10214493Jun 16, 2022Electrical system. Some 2021-2022 Mustang Mach-E vehicles may experience a blank or inoperative information and entertainment screen with an accessory protocol interface module (APIM) diagnostic trouble code (DTC) B108E:01 present. A touch-beep may be heard when pressing the touchscreen in screen region where a soft button is expected to be displayed even though nothing is displayed on the touchscreen. To correct this condition…
• 10214161Jun 8, 2022Electrical system. Some 2020-2022 Corsair/Nautilus/Navigator/Aviator, 2021-2022 Mustang Mach-E vehicles equipped with Phone-as-a-Key may exhibit Phone-as-a-Key concerns and have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15**:31, B15**:49 and/or B15A5:56 stored in the remote function actuator (RFA) module. If the vehicle is exhibiting other symptoms outside of Phone-as-a-key concerns, address those first.
• 10213729Jun 6, 2022Equipment, Electrical system. Certain 2021 Model Year Mach-E Vehicles - Long Regen Stop Safely Now. In some of the affected vehicles, loss of propulsion during extended downhill drives may occur. This condition only occurs in drive cycles that consist of mostly downhill driving for an extended period of time.
• 10213708Jun 6, 2022Equipment, Electrical system. 2021-2022 various Ford and Lincoln vehicles may exhibit an erroneous diagnostic trouble code (DTC) U1A01:93 stored in the telematics control unit (TCU). This may be due to various software parameters within the TCU. If this DTC is identified during normal diagnostics, but the vehicle does not exhibit any customer concerns around the TCU operation, clear this DTC and no further repairs are recommended.
• 10213706Jun 3, 2022Equipment, Electrical system. Some 2021 Mustang Mach-E and F-150 vehicles may exhibit the BlueCruise feature being inoperative with a Keep Hands On Steering Wheel message displayed in the instrument panel cluster (IPC) after performing FSA 21G01. This may be due to an image processing module A (IPMA) configuration concern. Using the Ford Diagnosis and Repair System (FDRS), download and run the IPMA - Image Processing Module A (IPMA)…
• 10214120Jun 1, 2022Brakes. Some 2021 Mustang Mach-E/F-150 vehicles may exhibit a Reverse Brake Assist Unavailable message displayed in the instrument panel cluster (IPC) with missing active guide lines in the reverse camera display and/or diagnostic trouble code (DTC) U0415:86 stored in the IPMA. This may be due to a software issue with the anti-lock brake system (ABS) module. To correct the condition, follow the Service Procedure to…
• 10212151May 25, 2022Equipment. Customer Satisfaction Program 22P04 - Certain 2021 Model Year Mustang Mach-E Vehicles Equipped with Phone as a Key Option Gateway Module Programming to Activate Phone as a Key: In all of the affected vehicles, a misconfigured Enhanced Central Gateway (ECG) module prevents Phone as a Key from functioning.
• 10212957May 24, 2022Electrical system. Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an…
• 10212119May 17, 2022Suspension. Some 2021-2022 Mustang Mach-E vehicles built on or after 26-Jul-2021 may exhibit a noise from the front suspension area. This may be due to spring spacers in the front springs. The spring spacers are for shipping protection and need to be removed prior to delivery to the customer. This is included in the pre-delivery inspection (PDI). If the noise is due to the spring spacers, remove the spring spacers. Do not…
• 10211946May 12, 2022Electrical system. Certain 2021 Model Year Mach-E Vehicles Long Regen Stop Safely Now - In some of the affected vehicles, loss of propulsion during extended downhill drives may occur. This condition only occurs in drive cycles that consist of mostly downhill driving for an extended period of time.
• 10211907May 11, 2022Suspension. Some Mustang Mach-E GT vehicles may exhibit a Suspension Fault Speed Limited To 120 km/h (80 mph) message, or Driver Selectable Suspension Fault Service Required message, in the IPC with diagnostic trouble code (DTC) C1121:64. This may be due to the vehicle dynamics module (VDM) software. To correct the condition, follow the service procedure to reprogram the VDM.
• 10211705May 6, 2022Visibility (wipers, defrost, mirrors). Some 2021-2022 Mustang Mach-E vehicles may exhibit a lack/loss of heat while driving during freezing temperatures. This may be due to the heating ventilation and air conditioning (HVAC) control module software. To correct the condition, follow the Service Procedure to update the HVAC software.
• 10211949May 4, 2022Other or unknown, Electrical system. Certain 2021 Model Year F-150 and Mustang Mach-E Vehicles with Ford Co-Pilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming - Customers of early-launch 2021 F-150 or 2021 Mustang Mach-E with Ford Co-Pilot360 Active 2.0 Prep Package (includes BlueCruise Prep Kit 43C/50G) will receive: Ford Power-Up software updates delivered over-the-air (OTA) that include…
• 10211724May 3, 2022Electrical system, Equipment. Some 2020-2021 Escape vehicles and 2021 F-150/Mustang Mach-E/Expedition/Explorer vehicles built on or before 22-Nov-2021 may exhibit a concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the Instrument cluster, no communication with audio control module (ACM) or digital signal processor (DSP) module, and/or DTC U1084, U0237 and/or U0238. This may be due to the software…
• 10210940Apr 29, 2022Electrical system, Equipment. Software Update 2 (SU2) Phase 4 for 2021 Model Year Mustang Mach-E vehicles is now available. Involves: Prevents EV charge programing locations from disappearing in SYNC, updates the start/stop charge to the MA and SYNC screen, charger stop timer fix, enhanced brake pedal feel, enhanced ESC performance durring significant vehicle dynamics maneuvers, ensures auxiliary water pump is supported when the PTC heater is…
• 10210850Apr 28, 2022Tires. Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.
• 10210898Apr 27, 2022Electrical system. Certain 2021 Model Year Mach-E, F-150, Bronco, Edge, Nautilus vehicles - Electronic Control Module Recovery: In some of the affected vehicles, an internal error in the Accessory Protocol Interface Module (APIM) or Telematics Control Unit (TCM) module software will prevent the receipt of software updates or enhancements for these modules from Ford Power-Up or Lincoln Way. The module will operate as intended otherwise.
• 10210473Apr 25, 2022Equipment. Some 2021-2022 Mustang Mach-E vehicles built on or after 30-Sep-2021 may exhibit the wireless charger inoperative or poor performance when using an some Apple iPhone 12 and 13 models that use MagSafe wireless charging. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM.
• 10210475Apr 22, 2022Brakes, Equipment. Some 2021-2022 Mustang Mach-E vehicles built on or before 15-Mar-2022 may exhibit a Parking Brake Fault Service Now message in the instrument panel cluster (IPC) and DTCs C2007, C2008, C1034, U0293 and/or U0100 in the antilock brake system (ABS) module. This may be due to an open/corroded circuit near the rear caliper. To correct the condition, follow the Service Procedure to replace the electronic parking brake…
• 10210470Apr 21, 2022Equipment, Suspension. Some 2021 Mustang Mach-E GT vehicles may exhibit a Suspension Fault Speed Limited To 80 MPH (or 120 km/h) message or Driver Selectable Suspension Fault Service Required message in the IPC with diagnostic trouble code (DTC) C1121:64. This may be due to the vehicle dynamics module (VDM) software. To correct the condition, follow the service procedure to reprogram the VDM.
• 10210804Apr 20, 2022Back-over prevention (rear camera). Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software update. This may be due to APIM software. To correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2. Make sure customer device is up to…
• 10210803Apr 20, 2022Back-over prevention (rear camera). Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a USB Error 0 being displayed in the infotainment screen during Programmable Module Installation (PMI) on the replacement accessory protocol interface module (APIM) ordered on 01-Jan-2022 and through 13-Apr-2022. This maybe due to a software issue with the replacement APIM. Order another APIM from Ford Component Sales…
• 10210393Apr 15, 2022Equipment, Electrical system, Other or unknown. This article supersedes TSB 22-2117 to update the Issue, Action, Service Procedure. For some 2021 Mustang Mach-E, F-150, Edge, Nautilus and Bronco vehicles technicians may experience the inability to update the accessory protocol interface module (APIM) or telematics control unit (TCU) using the Ford Diagnosis and Repair System (FDRS) and Universal Serial Bus (USB) drive.
• 10210394Apr 13, 2022Steering, Electrical system. Some 2021-2022 Mustang Mach-E and F-150 vehicles may exhibit a Reverse Brake Assist Unavailable message after module programming has been completed. This may be due to a network interruption from programming or configuring modules, which can cause steering center find to be reset. When the steering center find is reset, this causes various features to become disabled.
• 10210389Apr 13, 2022Body and structure. This article supersedes TSB 21-2189 to update the vehicle model years affected. Some 2021-2022 Mustang Mach-E vehicles may exhibit a concern where the front luggage compartment hood is hard to close due to air becoming trapped in the front luggage compartment while closing the hood, increasing the closing effort.
• 10210896Apr 12, 2022Equipment. Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford Co-Pilot and BlueCruise - BlueCruise Maps Expiration: In some of the affected vehicles, the Connected Blue Zone Maps will expire on March 14, 2022. When the maps expire, the BlueCruise with hands-free highway driving feature will no longer be available.
• 10210941Apr 5, 2022Equipment, Other or unknown. In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent…
• 10210897Apr 4, 2022Equipment. Certain 2021 Model Year Mustang Mach 1 Vehicles - Gas Guzzler Tax: In some of the affected vehicles, Ford discovered that some customers were overcharged $1,000 for the Gas Guzzler Tax upon purchasing the vehicle. Customers that were overcharged will be refunded $1,000.
• 10210228Apr 1, 2022Equipment, Visibility (wipers, defrost, mirrors), Engine cooling. Some 2021-2022 Mustang Mach-E vehicles may exhibit a lack/loss of heat while driving during freezing temperatures. The Workshop Manual, Section 412-00 pinpoint test J has been updated to aid in proper diagnosis. This may be due to the heating ventilation and air conditioning control (HVAC) module software. Recommend the customer to use AUTO Mode and adjust the temperature to maximize heater performance.

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