2015 Ford Taurus Problems

What owners report

Owners of this model year most often describe a rearview camera that goes blank, shows an inverted or distorted image, or displays a "Camera Not Available" message when reversing; many mention that a recall notice has arrived but the repair parts were not yet available. A second frequent theme is a no-start or stall condition traced by shops to the fuel pump or the fuel pump control module, and a third is a loss of power steering assist with a warning message on the dash. Complaints span a wide mileage range, from cars with only a few thousand miles to well past 100,000.

1. 1
   Back-over prevention (rear camera)

   Rearview camera blank, inverted or distorted

   • 58 complaints (21%)
   • median 90,500 mi at 10.9 yrs old (38 state mileage)
   • 2 mention a crash, fire or injury
   • filed 2021–2026

   Owners describe the rearview image going black, blue, upside down, or showing a "Camera Not Available" or "Please Contact Dealer" message when the car is shifted into reverse. Several say the problem started intermittently and became more consistent over time. According to the complaints, dealers often confirmed the camera had failed but told owners the recall parts were not yet available, and in a few cases owners say the radio was replaced without resolving it. Reported across a wide range, from cars showing under 1,000 miles to those past 140,000, with many in the 60,000-120,000 mile range.

   Recall 25V695000

   What to check: Check the recall status by VIN and confirm whether the camera remedy has actually been completed; test the reverse image on a test drive and look for flipping, blanking, or warning messages on the screen.

   2 excerpts from owner complaints in NHTSA records

   “The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear view camera displayed a blank screen. The vehicle was taken to the dealer, however the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact recently sustained neck surgery, the contact stated that turning of the neck was difficult. …”

   NHTSA complaint #11738504, filed 2026-05, 48,000 miles

   “The contact owns a 2015 Ford Taurus. The contact stated that after placing the vehicle into reverse and reversing out of the parking spot, she became aware that the rear-view camera image was not working and was showing a blank screen. A message appeared on the screen suggesting to please contact the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 79,488.”

   NHTSA complaint #11424653, filed 2021-07, 79,488 miles
2. 2
   Fuel system

   No-start or stall traced to fuel pump or control module

   • 55 complaints (20%)
   • median 73,436 mi at 5.1 yrs old (51 state mileage)
   • filed 2016–2026

   Complaints describe the car cranking but not starting, sometimes after sitting overnight, and in other cases stalling while driving without warning. Owners report shops diagnosing a failed fuel pump, fuel pump driver module, or fuel relay module; some note the pump was replaced and the problem returned until the control module was changed. Several owners say they were told their VIN was not covered by the fuel pump recall. Mostly reported between roughly 60,000 and 130,000 miles, with a few under 70,000.

   Recall 16V621000

   What to check: Ask whether the fuel pump module recall (16V621000) applies to the VIN and has been done; on a cold start, listen for extended cranking and ask for any stored fuel pump codes.

   2 excerpts from owner complaints in NHTSA records

   “After trying to start my car this morning, the vehicle would turn over but wouldn't start. I learned of a recall that affected other 2015 Taurus' for the fuel control pump module and replaced the part without any further issue. My vehicle however stated no recalls when searched by VIN. Vehicle was stationary in parking lot. No mechanical codes were showing either, vehicle would just turn over but not start.”

   NHTSA complaint #11349317, filed 2020-08, 104,500 miles

   “I parked the car after work and the next morning it wouldn't start. No warning, no check engine lights or anything. I have to have the car towed to the dealership and find out 3 days later it is the fuel pump driver module. Why wouldn't I get any warning this was going out?”

   NHTSA complaint #11387582, filed 2021-01, 82,500 miles
3. 3
   Steering

   Power steering assist drops out with warning message

   • 40 complaints (14%)
   • median 64,000 mi at 4.9 yrs old (32 state mileage)
   • 2 mention a crash, fire or injury
   • filed 2016–2025

   Owners report the steering suddenly becoming very heavy, sometimes while driving and sometimes when first starting the car, often with a "Steering Fault Service Now" or power steering assist warning on the dash. Some say the assist returned after restarting the vehicle. According to complaints, dealers diagnosed the steering gear, rack and pinion, or power steering module and replaced them, while in some cases no code was stored. Described from about 42,000 to 111,000 miles, with several reports around 60,000-80,000.

   2 related service bulletins

   What to check: During a test drive, check that the wheel turns easily at low speed and that no steering warning appears; ask whether the steering gear or assist module has been replaced and whether any steering-noise service procedure was applied.

   2 excerpts from owner complaints in NHTSA records

   “My power steering went out while driving which was very scary and dangerous for myself and other drivers. I know this has been a recall for earlier Taurus models 2011-2014 and I think this year needs to be included in that recall as well. The cost to fix is $2,500 at the dealership and during this covid 19 pandemic that is a lot of money.”

   NHTSA complaint #11324983, filed 2020-05, 66,000 miles

   “One day I was driving down the road to work and my lights started blinking on and off saying steering fault service now. I literally just got the vehicle in april of 2020 and this all started in june.”

   NHTSA complaint #11374607, filed 2020-11, 87,000 miles

Buying note. Have the VIN checked against the open camera recall and the fuel pump module recall before buying, and confirm the remedies were actually performed rather than just notified. On a test drive, check the reverse camera image, the heater output, and that the steering assist feels normal at low speed.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.