2025 GMC Acadia Other or unknown Problems
- Complaints
- 13about this part
- Share
- 19%of 69 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 13 complaints about the other or unknown of the 2025 GMC Acadia, 19% of the 69 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Our onstar module has stopped working since last November after a software update and now issues are starting to cascade causing many other electrical issues to the point that I expect the car to leave my wife and 15 month old daughter stranded. Ours and many other vehicles are having this issue and when any question is asked to gm no response is given or we’re just told to keep waiting.”
NHTSA complaint #11753902, filed 2026-07“I was driving on a two-lane road when unexpectedly my front moonroof spontaneously shattered sending glass down on top of me, the console area, and the passenger and rear seating areas of my 2025 GMC Acadia. It happened without warning and no external factors. It was a pleasant sunny November day. The moonroof was not open at the time. Fortunately no one else was in the vehicle with me at the time and no other cars were nearby since the two-lane is not a heavy traffic area. …”
NHTSA complaint #11699041, filed 2025-11“The driver and infotainment center is so dim during the day that it is dangerous to drive the vehicle. I have taken the vehicle in to the dealer 3 times and each time the dealer indicates that there doesn't appear to be a problem, but at no time to my knowledge have they taken the vehicle out into the sunlight, There have been 2 Software updates at the dealer and one OTA update so far with no improvement. The screens are so dim that there is no way you can tell what icons are there. …”
NHTSA complaint #11675163, filed 2025-07“I purchased this 2025 GMC Acadia on 3/29/2025. About a week into owning it, the navigation stopped working. OnStar was able to reset my system. Then, about a month later, the vehicle locked my keys in the cabin without my knowledge. OnStar was able to unlock my vehicle remotely. Then, on 10/23/2025, I noticed my navigation was not showing my true location. I tried the Google Assistant, and it wasn't connected. After further investigation, my wifi hotspot was not working either, along with other connectivity apps. …”
NHTSA complaint #11698307, filed 2025-11“I accidentally ran out of gas and my car died directly underneath a railroad crossing arm. I had been stopped to allow an Amtrak train to go by and my car died when I started to move forward after it passed. Thankfully I wasn't on the tracks, but I was close to them. I immediately got out of my car and the woman behind me said she would help push me out of the way of the crossing arm. I went to put my car in neutral, something I do weekly when I go through the car wash, but my dash kept saying conditions not correct for shift . …”
NHTSA complaint #11703293, filed 2025-12Related service bulletins
- 11038744Oct 24, 2026This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part.
- 11038585Oct 16, 2026This Preliminary information communicates a potential chirp noise coming from the engine compartment.
- 11038461Oct 7, 2026This PI communicates the possibility of dtc U11E2 setting as current or history due to poor connection at Intake Cam Actuator
- 11038136Sep 28, 2026This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to…
- 11038132Sep 28, 2026This Preliminary information communicates to dealers a procedure to reset the radio.
- 11037797Sep 28, 2026This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037446Sep 15, 2026If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
- 11037320Sep 10, 2026This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 40% |
| 2025 | 13 | 19% |
| 2024 | 2 | 3% |
| 2023 | 11 | 22% |
| 2022 | 11 | 21% |
| 2021 | 22 | 14% |
| 2020 | 15 | 14% |
| 2019 | 120 | 31% |
| 2018 | 118 | 30% |
| 2017 | 170 | 24% |
| 2016 | 22 | 9% |
| 2015 | 23 | 9% |
| 2014 | 31 | 7% |
| 2013 | 22 | 16% |
| 2012 | 42 | 14% |
| 2011 | 16 | 6% |
| 2010 | 12 | 4% |
| 2009 | 18 | 5% |
| 2008 | 66 | 8% |
| 2007 | 19 | 4% |
Other parts of the 2025 GMC Acadia
41 complaintsForward collision avoidance
21 complaintsEngine
7 complaintsExterior lighting
5 complaintsElectrical system
4 complaintsSteering
4 complaintsTransmission and drivetrain
4 complaintsVehicle speed control
3 complaintsBack-over prevention (rear camera)
2 complaintsLane departure
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2025 GMC Acadia
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology