2019 Honda Pilot Electrical system Problems
- Complaints
- 266about this part
- Share
- 29%of 921 total for the year
- Median mileage
- 6,100miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 266 complaints about the electrical system of the 2019 Honda Pilot, 29% of the 921 complaints for this model year. Where a mileage was given, the median is 6,100 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Network connection lost when using infotainment system. Dash/speed cluster goes black and reboots in mid drive. Fm unavailable displayed when listening to radio. Collision warning brake message displays randomly. Sandy/popping noises randomly in speakers. All of these I can not reproduce on the spot, it is random that I can tell at this point.”
NHTSA complaint #11279391, filed 2019-11, 15,000 miles“Digital instrument panel that contains all gauges (speedometer, tachometer, gas gauge, etc.) intermittently turns off while the car is in operation. The screen goes entirely black as if the car is not on, meaning we do not have a functioning speedometer while the car is in operation when this occurs. We've had the car at the dealership twice for this issue and it still isn't resolved.”
NHTSA complaint #11302349, filed 2020-01, 13,000 miles“On july 3, 2020, after reversing out of my garage onto my driveway, I put the car in drive and when I pressed the accelerator, the car shifted into park on its own. I tried again and it did it again. My husband and kids were in the car and my husband said it did this to me the other day too. I got my phone out and took video of it occurring two more times. Each time I put the car in drive and pushed on the accelerator, it shifted into park on its own after moving forward.it did this with or without a seat belt on. …”
NHTSA complaint #11337656, filed 2020-07, 19,500 miles“While driving the car in motion, the infotainment system periodically and randomly will 'lose connection' and blackout. When this happens the entire dashboard blacks out and there is no information regarding emergency warnings or speedometer for at least 10 seconds, sometimes more. I have no idea of how fast I am going or if there are any emergency warnings. I have taken to hennessy Honda in woodstock, ga four times and they have not fixed the problem. There is also random static on the entire system.”
NHTSA complaint #11253049, filed 2019-09, 1,000 miles“While driving on the throughway I heard popping noise when I hit a bump, then gets worse and lost my radio sounds and controls on my infotainment. I lost my speedometer and my infotainment system completely off then restarts several times saying lost network connection until it completely turned off. I cannot turn it on by pushing the power button. I went to my dealership and complaint about the popping noise but they could not replicate it until it got worse. My speedometer was blank while driving. …”
NHTSA complaint #11277740, filed 2019-11, 4,500 milesRelated service bulletins
- 11025607Nov 7, 2025Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software…
- 11021956Aug 7, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the…
- 11009193Oct 8, 2024Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- 11008043Sep 21, 2024Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- 10234629Apr 12, 2023Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop…
- 10231048Jan 25, 2023Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can…
- 10229678Jan 6, 2023Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances…
- 10229676Jan 6, 2023Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or…
- 10229675Jan 6, 2023Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can…
- 10222075Sep 22, 2022"Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions." "Service…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 4% |
| 2025 | 45 | 21% |
| 2024 | 11 | 9% |
| 2023 | 28 | 19% |
| 2022 | 40 | 24% |
| 2021 | 136 | 30% |
| 2020 | 214 | 44% |
| 2019 | 266 | 29% |
| 2018 | 85 | 19% |
| 2017 | 266 | 28% |
| 2016 | 581 | 34% |
| 2015 | 13 | 12% |
| 2014 | 9 | 8% |
| 2013 | 9 | 3% |
| 2012 | 22 | 13% |
| 2011 | 26 | 9% |
| 2010 | 9 | 8% |
| 2009 | 5 | 4% |
| 2008 | 9 | 7% |
| 2007 | 22 | 10% |
| 2006 | 18 | 7% |
| 2005 | 57 | 8% |
| 2004 | 60 | 11% |
| 2003 | 129 | 18% |
Other parts of the 2019 Honda Pilot
240 complaintsFuel system
198 complaintsOther or unknown
170 complaintsForward collision avoidance
127 complaintsTransmission and drivetrain
94 complaintsLane departure
73 complaintsBrakes
43 complaintsBack-over prevention (rear camera)
42 complaintsVehicle speed control
30 complaintsVisibility (wipers, defrost, mirrors)
24 complaintsElectronic stability control
18 complaintsBody and structure
12 complaints
← All problems reported for the 2019 Honda Pilot
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology