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Other or unknownPart report

2019 Honda Pilot Other or unknown Problems

Complaints
171about this part
Share
19%of 924 total for the year
Median mileage
5,300miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 171 complaints about the other or unknown of the 2019 Honda Pilot, 19% of the 924 complaints for this model year. Where a mileage was given, the median is 5,300 miles. 3 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Network connection lost when using infotainment system. Dash/speed cluster goes black and reboots in mid drive. Fm unavailable displayed when listening to radio. Collision warning brake message displays randomly. Sandy/popping noises randomly in speakers. All of these I can not reproduce on the spot, it is random that I can tell at this point.”

NHTSA complaint #11279391, filed 2019-11, 15,000 miles

“While driving during the daytime on a road without any other vehicle in front of me or behind me, my car's automatic emergency braking system engaged on its own without any reason. When I brought the car to the dealership, the service advisor told me he had been getting other complaints about the same problem for this vehicle.”

NHTSA complaint #11364662, filed 2020-10, 5,300 miles

“As I was slowly pulling into a parking space, with my foot covering the brake the car rpms shot up and it suddenly accelerated slamming into the vehicle in front of me. I was standing as hard as I could on brake and it would not stop the car. The car that was hit had someone standing behind it loading her groceries, the force of the impact caused her car to hit her and knock her to the ground.”

NHTSA complaint #11281125, filed 2019-11, 5,000 miles

“I bought a used 2019 Honda Pilot touring awd from gillman Honda in fort bend, tx in the summer of 2020 and as of the last 2 months have experienced issues with the infotainment system where the screen goes completely black while driving. I get an error message saying that network has been lost and eventually the system reboots over time by itself. There is a class action lawsuit going on with this as a known issue for many owners and none of that was shared prior to buying the vehicle.”

NHTSA complaint #11384770, filed 2020-12, 33,250 miles

“While driving on the throughway I heard popping noise when I hit a bump, then gets worse and lost my radio sounds and controls on my infotainment. I lost my speedometer and my infotainment system completely off then restarts several times saying lost network connection until it completely turned off. I cannot turn it on by pushing the power button. I went to my dealership and complaint about the popping noise but they could not replicate it until it got worse. My speedometer was blank while driving. …”

NHTSA complaint #11277740, filed 2019-11, 4,500 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2026622%
20252813%
20242320%
20232416%
20223722%
20218519%
20209519%
201917119%
20187517%
201713815%
201629217%
20151917%
20141513%
20133513%
201295%
2011238%
20101110%
200932%
200875%
2007105%
2006187%
2005294%
2004214%
2003345%

Other parts of the 2019 Honda Pilot

Electrical system
266 complaints
Engine
240 complaints
Fuel system
198 complaints
Forward collision avoidance
128 complaints
Transmission and drivetrain
94 complaints
Lane departure
74 complaints
Brakes
43 complaints
Back-over prevention (rear camera)
42 complaints
Vehicle speed control
30 complaints
Visibility (wipers, defrost, mirrors)
24 complaints
Electronic stability control
18 complaints
Body and structure
13 complaints

← All problems reported for the 2019 Honda Pilot

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology