2021 Honda Pilot Other or unknown Problems
- Complaints
- 85about this part
- Share
- 19%of 450 total for the year
- Median mileage
- 1,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 85 complaints about the other or unknown of the 2021 Honda Pilot, 19% of the 450 complaints for this model year. Where a mileage was given, the median is 1,500 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving for about an hour on the freeway the sound to my bluetooth audio quit. Then the apple carplay would not connect. When I got to the grocery store tryin to maneaver into a parking spot the backup camera did not work when I put in reverse. At first I thought I had pressed park instead of reverse but that was not the case. Not until I parked, shut the vehicle off and restarted it did everything start working properly ( at least for now). The vehicle has approximately 1500 miles on it. …”
NHTSA complaint #11374713, filed 2020-11, 1,500 miles“Driving on 495 in virginia north toward 66 near annandale at around 55 to 60 miles per hour on the beltway, non-toll portion, we were shocked to hear the sound of exploding glass followed by rushing air, like an open window. We looked all around the windows to see if there had been some sort of impact, but all windows including windshield were intact and free of damage. I realized from the whooshing sound that it was coming from the sunroof. The interior shade was closed at the time, but when I was able to safely stop the car, I realized that the glass had exploded upwards. …”
NHTSA complaint #11402995, filed 2021-03, 7,850 miles“When using the handsfree bluetooth function, the recipient cannot hear what was spoken as it makes boisterous/ static noise. This is even severe when the heater fan is on. Both ios and android phones observe the same results. My local Honda dealer says it is the characteristic of this model, and this is not acceptable.”
NHTSA complaint #11404563, filed 2021-03, 600 miles“The auto idle start-stop feature has been failing for many years without being resolved. Honda has done updates and updated the fuel injection software without improvement. I have also replaced the battery as recommended. I continue to get stuck at stop lights and intersections which is a safety hazard. This most recently occurred on 3/7/26.”
NHTSA complaint #11723025, filed 2026-03“The car shut off and put itself in neutral in the middle of the road. It seemed that the automatic shutoff glitched and caused the car to shift to neutral. We had to shut it off then start it back. It didn’t start right up. We had to try a couple of times. It was very scary being stranded in the middle of the road and not knowing how to correct the problem.”
NHTSA complaint #11750794, filed 2026-07Related service bulletins
- 10215482Jun 6, 2022"Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating…
- 10206649Jan 14, 2022Dealer Message - Today, January 14, 2022, Honda is announcing a product improvement campaign (PIC) for certain 2018-2020 Odyssey, 2019-2021 Passport, and 2019-2022 Pilot vehicles…
- 10206647Jan 14, 2022Service Bulletin - On February 22, 2022 the current 3G network that the vehicle connects to for services, will no longer be in-service. The Telematics Control Unit (TCU) Over the…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 6 | 22% |
| 2025 | 28 | 13% |
| 2024 | 22 | 19% |
| 2023 | 24 | 16% |
| 2022 | 36 | 21% |
| 2021 | 85 | 19% |
| 2020 | 95 | 19% |
| 2019 | 169 | 18% |
| 2018 | 74 | 17% |
| 2017 | 138 | 15% |
| 2016 | 292 | 17% |
| 2015 | 19 | 17% |
| 2014 | 15 | 13% |
| 2013 | 35 | 13% |
| 2012 | 9 | 5% |
| 2011 | 23 | 8% |
| 2010 | 11 | 10% |
| 2009 | 3 | 2% |
| 2008 | 7 | 5% |
| 2007 | 10 | 5% |
| 2006 | 18 | 7% |
| 2005 | 29 | 4% |
| 2004 | 21 | 4% |
| 2003 | 34 | 5% |
Other parts of the 2021 Honda Pilot
136 complaintsEngine
112 complaintsForward collision avoidance
98 complaintsLane departure
44 complaintsAir bags
32 complaintsVisibility (wipers, defrost, mirrors)
31 complaintsBrakes
28 complaintsTransmission and drivetrain
25 complaintsFuel system
23 complaintsBack-over prevention (rear camera)
19 complaintsTires
13 complaintsVehicle speed control
8 complaints
← All problems reported for the 2021 Honda Pilot
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology