2020 Honda Pilot Other or unknown Problems
- Complaints
- 95about this part
- Share
- 19%of 493 total for the year
- Median mileage
- 2,500miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 95 complaints about the other or unknown of the 2020 Honda Pilot, 19% of the 493 complaints for this model year. Where a mileage was given, the median is 2,500 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving on the highway at 75 MPH the speakers made a terrible popping even thought the audio system was off and then entire dash screen with the speedometer went out and rebooted so I had no idea what speed I was going for 10 seconds. . We had cruise control on and the whole system went haywire. It was beyond scary. The car doesn't feel safe to drive.”
NHTSA complaint #11338894, filed 2020-07, 5,500 miles“Multiple times this vehicle indicates that my car has crossed center line when it hasn't and has activated one or more safety features including an alarm and steering wheel shaker. Today my vehicle actually applied the brakes when another car was approaching me in the opposite lane. I have had car into dealership 1 time for these issues and they said it was fixed.”
NHTSA complaint #11367000, filed 2020-10, 10,000 miles“It started with a popping sound coming from speakers, the info screen would then shut down and you would be unable to determine your speed and have no use of backup camera. After this occuring 6 or 8 times (the car has less than 2000 miles) the display will no longer even come on. I have left with the dealer today to repair. This problem occured at random times, I was driving each time resulting in no use of instruments for speed of backup camera.”
NHTSA complaint #11337181, filed 2020-07, 1,650 miles“When you drive the car after 2 or 3 days there is clicking noise coming from the front when I turn left and when I hit breaks and when the vehicle is slowing down and sometimes if I drive straight the I heard the noise. I checked with dealer but they couldn't find what the problem is. Sometimes when I shift gear from parking to drive I heard noise. The dealer told me that is because you are not driving every day that might the problem of clicking noise.”
NHTSA complaint #11331327, filed 2020-06, 400 miles“As I was driving the infotainment system started crackling and then the middle console went black includinv my dash middle with the speedometer not knowing how fast I was going all info went blank and it kept happeninv”
NHTSA complaint #11310885, filed 2020-02, 400 milesRelated service bulletins
- 10215482Jun 6, 2022"Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating…
- 10206649Jan 14, 2022Dealer Message - Today, January 14, 2022, Honda is announcing a product improvement campaign (PIC) for certain 2018-2020 Odyssey, 2019-2021 Passport, and 2019-2022 Pilot vehicles…
- 10206647Jan 14, 2022Service Bulletin - On February 22, 2022 the current 3G network that the vehicle connects to for services, will no longer be in-service. The Telematics Control Unit (TCU) Over the…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 6 | 22% |
| 2025 | 28 | 13% |
| 2024 | 23 | 20% |
| 2023 | 24 | 16% |
| 2022 | 37 | 22% |
| 2021 | 85 | 19% |
| 2020 | 95 | 19% |
| 2019 | 171 | 19% |
| 2018 | 75 | 17% |
| 2017 | 138 | 15% |
| 2016 | 292 | 17% |
| 2015 | 19 | 17% |
| 2014 | 15 | 13% |
| 2013 | 35 | 13% |
| 2012 | 9 | 5% |
| 2011 | 23 | 8% |
| 2010 | 11 | 10% |
| 2009 | 3 | 2% |
| 2008 | 7 | 5% |
| 2007 | 10 | 5% |
| 2006 | 18 | 7% |
| 2005 | 29 | 4% |
| 2004 | 21 | 4% |
| 2003 | 34 | 5% |
Other parts of the 2020 Honda Pilot
214 complaintsEngine
101 complaintsForward collision avoidance
90 complaintsFuel system
54 complaintsLane departure
44 complaintsTransmission and drivetrain
35 complaintsBrakes
26 complaintsVehicle speed control
16 complaintsBack-over prevention (rear camera)
12 complaintsElectronic stability control
10 complaintsEquipment
9 complaintsVisibility (wipers, defrost, mirrors)
8 complaints
← All problems reported for the 2020 Honda Pilot
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology