2020 Honda Pilot Back-over prevention (rear camera) Problems
- Complaints
- 12about this part
- Share
- 2%of 493 total for the year
- Median mileage
- 18,150miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the back-over prevention of the 2020 Honda Pilot, 2% of the 493 complaints for this model year. Where a mileage was given, the median is 18,150 miles. 1 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The infotainment system screen will go black/turn off for several minutes, completing disabling the backup camera and other functions. Last week, the system went black completely and I tried to turn off / on the car multiple times but the infotainment system still did not reboot. I had to disconnect/reconnect the main battery to make the system to reboot. Few days later, the system went black again for a short period of time. …”
NHTSA complaint #11505944, filed 2023-02“About a month ago my car started acting like it didn't want to restart at traffic lights when the auto idle kicked in. One time to completely did not restart on a major highway and I had to completely turn the car off then back on again. Then last week I tried to get into my car and multiple components had stopped working: my keyless entry, blind spot sensor, parking sensor, entertainment system, back up camera, lane keeping assist, etc. I tried taking it to a mechanic and they could not figure out what the problem was. I tried replacing the battery and the car is still stuck in this mode. …”
NHTSA complaint #11605634, filed 2024-07“The infotainment center goes out, the screen reads Network Communication Lost MOST Net off . This occurs while using the rearview camera, causing a safety issue. This is a known Honda issue, bulletin 20-049, 20-058, A19-030B. Replacement of FAKRA connectors, MOST bus wiring harness (parts 39817-TJB-ACO housing or 39165-TG7 cords) or the entire floor harness.. Vehicle has 79,000 miles.”
NHTSA complaint #11700825, filed 2025-11“The contact owns a 2020 Honda Pilot. The contact stated that while driving at an undisclosed speed, the message that the radio was shutting off was displayed. Additionally, the speakers made a crackling sound before the radio shut off, and the main screen became inoperable. The contact referenced NHTSA Campaign Number: 23V431000 (Back Over Prevention); as a possible cause for the failure. The vehicle was taken to the dealer times; however, the technicians were unable to duplicate the issue. …”
NHTSA complaint #11754784, filed 2026-08, 58,000 miles“The contact owns a 2020 Honda Pilot. The contact stated that the radio made an abnormal crackling and popping sound, and the instrument cluster flickered with the Collision Mitigation Braking System (CMBS), and the cruise control became inoperable while driving. The vehicle was taken to a dealer, where the contact was informed that the failure could not be duplicated. The contact associated the failure with TSB: 20-058 and 21-012, and NHTSA Campaign Number: 23V431000 (Back Over Prevention). …”
NHTSA complaint #11755856, filed 2026-08, 10 milesRelated recalls
- 23V431000Jun 15, 2023Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented…Covers: Honda Pilot 2019–2022, Odyssey 2018–2023, Passport 2019–2023
- 20V439000Jul 28, 2020Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control…Covers: Honda Pilot 2019–2021, Odyssey 2018–2020, Passport 2019–2020
- 20V440000Jul 28, 2020Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software…Covers: Honda Pilot 2019–2021, Odyssey 2019–2020, Passport 2019–2020
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 2% |
| 2023 | 2 | 1% |
| 2022 | 6 | 4% |
| 2021 | 19 | 4% |
| 2020 | 12 | 2% |
| 2019 | 42 | 5% |
| 2018 | 1 | 0% |
| 2017 | 3 | 0% |
| 2016 | 5 | 0% |
| 2015 | 1 | 1% |
Other parts of the 2020 Honda Pilot
214 complaintsEngine
101 complaintsOther or unknown
95 complaintsForward collision avoidance
90 complaintsFuel system
54 complaintsLane departure
44 complaintsTransmission and drivetrain
35 complaintsBrakes
26 complaintsVehicle speed control
16 complaintsElectronic stability control
10 complaintsEquipment
9 complaintsVisibility (wipers, defrost, mirrors)
8 complaints
← All problems reported for the 2020 Honda Pilot
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology