2020 Honda Pilot Electrical system Problems
- Complaints
- 214about this part
- Share
- 44%of 492 total for the year
- Median mileage
- 1,850miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 214 complaints about the electrical system of the 2020 Honda Pilot, 44% of the 492 complaints for this model year. Where a mileage was given, the median is 1,850 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving on the highway at 75 MPH the speakers made a terrible popping even thought the audio system was off and then entire dash screen with the speedometer went out and rebooted so I had no idea what speed I was going for 10 seconds. . We had cruise control on and the whole system went haywire. It was beyond scary. The car doesn't feel safe to drive.”
NHTSA complaint #11338894, filed 2020-07, 5,500 miles“We we're driving down the interstate and the instrument panel as well as the infotainment center went black/completely out. We could not tell our speed nor any other vehicle data as the instrument pane was dead. While the infotainment center going out is bad, having no instrument panel is very dangerous and a major safety concern.”
NHTSA complaint #11301126, filed 2020-01, 1,800 miles“I have been going back and forth with the dealership about the car makeing poping sounds a.d the entire dashboard going out and I can't see anything on there. Screen is out I can not see my speed and it hits the brakes when ever im driving and I almost crashed with my kids in the car with me. I am worried for the safty of my kids.”
NHTSA complaint #11340056, filed 2020-07, 7,000 miles“While driving my speakers began to crack : you can't listen to the radio . After a few momments the screen turns black ' network connection lost ' goes blank or audio turned off . Them goes completely blank . Them the speedometer will also go blank. This happen while using apple car play , GPS. As well as xmradio . I was on city roads the first time it happened then highway were it happened frequently.”
NHTSA complaint #11306906, filed 2020-02, 1,800 miles“Iinfotainment screen and speedometer go off randomly. Honda has no fix, and has had problems with this for years. Picture 2 is from 3/17/20. 5 is from 4/14/20. 10 is from 5/14/20. I have 4 videos of this if you can give me a way to send them. Problems started 2 days after buying new car.”
NHTSA complaint #11338782, filed 2020-07, 450 milesRelated service bulletins
- 11025607Nov 7, 2025Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software…
- 11021956Aug 7, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 Passport Blacks, TrailSports & 2019-2022 Pilots with a customer complaint of the…
- 11009193Oct 8, 2024Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- 11008043Sep 21, 2024Service Bulletin - The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- 10234629Apr 12, 2023Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop…
- 10231048Jan 25, 2023Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can…
- 10229678Jan 6, 2023Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances…
- 10229676Jan 6, 2023Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or…
- 10229675Jan 6, 2023Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can…
- 10229686Jan 3, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2022 Accords, CR-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020-2021 Civic…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 4% |
| 2025 | 45 | 21% |
| 2024 | 11 | 9% |
| 2023 | 28 | 19% |
| 2022 | 40 | 24% |
| 2021 | 136 | 30% |
| 2020 | 214 | 44% |
| 2019 | 266 | 29% |
| 2018 | 85 | 19% |
| 2017 | 266 | 28% |
| 2016 | 581 | 34% |
| 2015 | 13 | 12% |
| 2014 | 9 | 8% |
| 2013 | 9 | 3% |
| 2012 | 22 | 13% |
| 2011 | 26 | 9% |
| 2010 | 9 | 8% |
| 2009 | 5 | 4% |
| 2008 | 9 | 7% |
| 2007 | 22 | 10% |
| 2006 | 18 | 7% |
| 2005 | 57 | 8% |
| 2004 | 60 | 11% |
| 2003 | 129 | 18% |
Other parts of the 2020 Honda Pilot
101 complaintsOther or unknown
95 complaintsForward collision avoidance
89 complaintsFuel system
54 complaintsLane departure
44 complaintsTransmission and drivetrain
35 complaintsBrakes
26 complaintsVehicle speed control
16 complaintsBack-over prevention (rear camera)
12 complaintsElectronic stability control
10 complaintsEquipment
9 complaintsVisibility (wipers, defrost, mirrors)
8 complaints
← All problems reported for the 2020 Honda Pilot
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology