Skip to content
Visibility (wipers, defrost, mirrors)Part report

2020 Honda Pilot Visibility (wipers, defrost, mirrors) Problems

Complaints
8about this part
Share
2%of 492 total for the year
Median mileage
23,958miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the visibility of the 2020 Honda Pilot, 2% of the 492 complaints for this model year. Where a mileage was given, the median is 23,958 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When I started the car, put my car into reverse mode as I was moving out (backward) the rear view camera screen will go black and will not display after the error network communication lost on the screen. It takes at least a minute to two until it restart, sometimes more than 10 mins or it restart and go black again. Another multiply times, same error happened, and everything went black, the center infosystem and the drivier information screen. …”

NHTSA complaint #11340683, filed 2020-07, 3,300 miles

“American Honda states they performed NHTSA Recall Number 23V-431 but rear view camera still does not operate correctly. They are stating that I must pay out of pocket to replace a different part to be able to have the rear view camera operational again and per the terms of the recall notice, I am to have this fixed without charge and within a reasonable amount of time. Please help!”

NHTSA complaint #11554296, filed 2023-11

“While driving on a highway, my sunroof exploded. There were no other vehicles near me and nothing hit the vehicle or sunroof. Shards of glass came loose from the vehicle thankfully my sunshade was closed, or the glass would have entered the cabin.”

NHTSA complaint #11522435, filed 2023-05

“While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediate distraction and safety hazard.”

NHTSA complaint #11730662, filed 2026-04

“The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) and the vehicle was taken to the dealer and the recall repair was completed. The contact stated that after the recall repair was completed, the vehicle was driven to the residence. The contact stated that when the camera system was enabled, the camera was inoperable and displayed a black screen. The dealer was contacted and made aware of the failure however, the contact was informed that the failure would not be honored by the recall repair. …”

NHTSA complaint #11564708, filed 2024-01, 44,616 miles

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2025146%
202487%
2023117%
202242%
2021317%
202082%
2019243%
2018112%
2017172%
2016131%
201576%
201411%
201341%
201253%
2011165%
201055%
200932%
200854%
200773%
200631%
200561%
2004122%
2003152%

Other parts of the 2020 Honda Pilot

Electrical system
214 complaintsEngine
101 complaintsOther or unknown
95 complaintsForward collision avoidance
89 complaintsFuel system
54 complaintsLane departure
44 complaintsTransmission and drivetrain
35 complaintsBrakes
26 complaintsVehicle speed control
16 complaintsBack-over prevention (rear camera)
12 complaintsElectronic stability control
10 complaintsEquipment
9 complaints

← All problems reported for the 2020 Honda Pilot

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology