2021 Honda Pilot Back-over prevention (rear camera) Problems
- Complaints
- 19about this part
- Share
- 4%of 450 total for the year
- Median mileage
- 51,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 19 complaints about the back-over prevention of the 2021 Honda Pilot, 4% of the 450 complaints for this model year. Where a mileage was given, the median is 51,500 miles. 2 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2021 Honda Pilot Black Edition with 37,007 miles. Navigation screen will display Network Communication Lost and MOST Net Off before completely shutting down for 5-10 minutes at a time, only to do the same thing after resetting. This is a known issue for Honda, hence Technical Service Bulletin 20-058 to cover a range of vehicles, including my 21 Pilot; most older covered vehicles are at 5 years 60k miles, but because my vehicle is newer, it isn't covered and is limited to 3 years 36k miles. I am having to pay out of pocket for these repairs. …”
NHTSA complaint #11507183, filed 2023-02“Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?”
NHTSA complaint #11432031, filed 2021-09“The contact owns a 2021 Honda Pilot. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.”
NHTSA complaint #11693616, filed 2025-10, 55,000 miles“The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under an unknown recall; however, the recall repair failed to prevent the failure. The contact stated that while shifting in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.”
NHTSA complaint #11764021, filed 2026-09, 75,000 miles“The contact owns a 2021 Honda Pilot. The contact stated that the infotainment screen and the rearview camera screen intermittently failed to activate while the vehicle was shifted into reverse. The vehicle was taken to the local dealer, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 23V431000 (Back Over Prevention). The vehicle was not diagnosed or repaired. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 32,000.”
NHTSA complaint #11717058, filed 2026-02, 32,000 milesRelated recalls
- 23V431000Jun 15, 2023Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented…Covers: Honda Pilot 2019–2022, Odyssey 2018–2023, Passport 2019–2023
- 20V439000Jul 28, 2020Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control…Covers: Honda Pilot 2019–2021, Odyssey 2018–2020, Passport 2019–2020
- 20V440000Jul 28, 2020Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software…Covers: Honda Pilot 2019–2021, Odyssey 2019–2020, Passport 2019–2020
Back-over prevention (rear camera): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 2% |
| 2023 | 2 | 1% |
| 2022 | 6 | 4% |
| 2021 | 19 | 4% |
| 2020 | 12 | 2% |
| 2019 | 42 | 5% |
| 2018 | 1 | 0% |
| 2017 | 3 | 0% |
| 2016 | 5 | 0% |
| 2015 | 1 | 1% |
Other parts of the 2021 Honda Pilot
136 complaintsEngine
112 complaintsForward collision avoidance
98 complaintsOther or unknown
85 complaintsLane departure
44 complaintsAir bags
32 complaintsVisibility (wipers, defrost, mirrors)
31 complaintsBrakes
28 complaintsTransmission and drivetrain
25 complaintsFuel system
23 complaintsTires
13 complaintsVehicle speed control
8 complaints
← All problems reported for the 2021 Honda Pilot
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology