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Back-over prevention (rear camera)Part report

2021 Honda Pilot Back-over prevention (rear camera) Problems

Complaints
19about this part
Share
4%of 450 total for the year
Median mileage
51,500miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 19 complaints about the back-over prevention of the 2021 Honda Pilot, 4% of the 450 complaints for this model year. Where a mileage was given, the median is 51,500 miles. 2 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“2021 Honda Pilot Black Edition with 37,007 miles. Navigation screen will display Network Communication Lost and MOST Net Off before completely shutting down for 5-10 minutes at a time, only to do the same thing after resetting. This is a known issue for Honda, hence Technical Service Bulletin 20-058 to cover a range of vehicles, including my 21 Pilot; most older covered vehicles are at 5 years 60k miles, but because my vehicle is newer, it isn't covered and is limited to 3 years 36k miles. I am having to pay out of pocket for these repairs. …”

NHTSA complaint #11507183, filed 2023-02

“Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?”

NHTSA complaint #11432031, filed 2021-09

“The contact owns a 2021 Honda Pilot. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.”

NHTSA complaint #11693616, filed 2025-10, 55,000 miles

“The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under an unknown recall; however, the recall repair failed to prevent the failure. The contact stated that while shifting in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.”

NHTSA complaint #11764021, filed 2026-09, 75,000 miles

“The contact owns a 2021 Honda Pilot. The contact stated that the infotainment screen and the rearview camera screen intermittently failed to activate while the vehicle was shifted into reverse. The vehicle was taken to the local dealer, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 23V431000 (Back Over Prevention). The vehicle was not diagnosed or repaired. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 32,000.”

NHTSA complaint #11717058, filed 2026-02, 32,000 miles

Related recalls

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202552%
202321%
202264%
2021194%
2020122%
2019425%
201810%
201730%
201650%
201511%

Other parts of the 2021 Honda Pilot

Electrical system
136 complaints
Engine
112 complaints
Forward collision avoidance
98 complaints
Other or unknown
85 complaints
Lane departure
44 complaints
Air bags
32 complaints
Visibility (wipers, defrost, mirrors)
31 complaints
Brakes
28 complaints
Transmission and drivetrain
25 complaints
Fuel system
23 complaints
Tires
13 complaints
Vehicle speed control
8 complaints

← All problems reported for the 2021 Honda Pilot

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology