2020 Honda Pilot Seats Problems
- Complaints
- 3about this part
- Share
- 1%of 493 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the seats of the 2020 Honda Pilot, 1% of the 493 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Another vehicle pulled out in front of me, I had to slam on my brakes to prevent accident. The second row passenger seat unlatched and slammed forward. Had my daughter been with me she would have been seriously hurt or worse. Her seat slammed forward and was lodged into the back of the front seat. I honestly do not believe this was related to her seat not being locked in place well on my behave. Anytime one of the second two seats are moved I make sure they are pushed back as far as they will go to give the kids the most leg available. …”
NHTSA complaint #11542017, filed 2023-09“In my Honda 2020 Pilot, the driver's side headrest in the 3rd row will no longer stay upright. It simply stays flat and will not lock into place. As the headrest will not stay upright, the seat is unusable. If someone used that seat or if the headrest would fail while a person is sitting in that seat, it would cause an injury risk. It looks like their is evidence that Technical Information and Support may be aware of the issue as indicated in a document on the nhtsa website.”
NHTSA complaint #11716260, filed 2026-02“1675 miles- rear taillight including brake light failure 10,094 miles- rear differential oil stain noted 23028 miles- front passenger seat motor and seat frame failure 23258 miles- AC compressor failure 24090- very leaky rear differential noted”
NHTSA complaint #11501806, filed 2023-01Related service bulletins
- 10234579Apr 7, 2023Service Bulletin - There is a loud buzzing or whining when adjusting the driverâs or front passengerâs seat forward and backward. This is due to the issue that the flex cable…
- 10230590Jan 17, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Pilots with a customer complaint of the driverâs side 3rd row headrest not staying…
- 10229681Jan 3, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Pilots with a customer complaint of the driverâs side 3rd row headrest not staying…
- 10228198Dec 13, 2022Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Pilots with a customer complaint of the driverâs side 3rd row headrest not staying…
- 10227234Nov 28, 2022Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Pilots with a customer complaint of the driverâs side 3rd row headrest not staying…
- 10226205Nov 12, 2022Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Pilots with a customer complaint of the driverâs side 3rd row headrest not staying…
- 10225473Oct 27, 2022Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Pilots with a customer complaint of the driverâs side 3rd row headrest not staying…
- 10206395Jan 4, 2022ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the…
- 10202598Oct 22, 2021ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the…
- 10173878Apr 8, 2020Service Bulletin - The bolt holes for the replacement second row seat frames are not threaded and require special self-tapping bolts to secure the seat cushion and seat-back…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 4% |
| 2025 | 2 | 1% |
| 2024 | 1 | 1% |
| 2023 | 10 | 7% |
| 2021 | 6 | 1% |
| 2020 | 3 | 1% |
| 2019 | 3 | 0% |
| 2018 | 6 | 1% |
| 2017 | 3 | 0% |
| 2016 | 8 | 0% |
| 2015 | 2 | 2% |
| 2013 | 7 | 3% |
| 2012 | 2 | 1% |
| 2011 | 7 | 2% |
| 2009 | 7 | 5% |
| 2008 | 8 | 6% |
| 2007 | 16 | 8% |
| 2006 | 12 | 4% |
| 2005 | 22 | 3% |
| 2004 | 85 | 16% |
| 2003 | 40 | 6% |
Other parts of the 2020 Honda Pilot
214 complaintsEngine
101 complaintsOther or unknown
95 complaintsForward collision avoidance
90 complaintsFuel system
54 complaintsLane departure
44 complaintsTransmission and drivetrain
35 complaintsBrakes
26 complaintsVehicle speed control
16 complaintsBack-over prevention (rear camera)
12 complaintsElectronic stability control
10 complaintsEquipment
9 complaints
← All problems reported for the 2020 Honda Pilot
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology