2020 Honda Pilot Body and structure Problems
- Complaints
- 7about this part
- Share
- 1%of 492 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the body and structure of the 2020 Honda Pilot, 1% of the 492 complaints for this model year. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There is significant rust on the frame and undercarriage of the vehicle. There has been no actual safety concerns yet, but it may lead to severe issues if unaddressed. It has since an active recall exists for the corrosion of the rear subframe. A specific rust-related inspection is on hold until I receive further direction from the dealership I purchased the vehicle from.”
NHTSA complaint #11762227, filed 2026-09“The water is leaking from the Driver- Side rail beween the diver window and from windshield. I took it to Honda dealer they told me windshield issue need to replace it. As recommend i replaced the windshield and the water is pouring from it during the rain. Issue still exist. I reached out several mechnics they told me it is body issue from sun/moon roof.”
NHTSA complaint #11598215, filed 2024-07“Since purchasing the vehicle there was a leak under the driver's side console after heavy rains. After multiple trips to the dealer they directed us to replace the windshield. We did so (under protest). The leak still existed. The dealership determined that there was a gap at the A pillar. We worry that this is related to the Sturcture recall about missing welds. Honda will not admit to any issue.”
NHTSA complaint #11683081, filed 2025-08“While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediate distraction and safety hazard.”
NHTSA complaint #11730662, filed 2026-04“My husband was getting off the highway when a car ahead of him braked suddenly. He attempted to hit the brakes, but the car did not stop. The automatic stop crash feature did not turn on. The abs did not work. Ultimately, crashing into the car ahead of him. Manufacturer Safety-related recall issued NHTSA #23V-174 Recall #FE5 2020-22 Multi-Model Door Mirror Glass Safety Recall Status: Remedy Available”
NHTSA complaint #11530802, filed 2023-07Related recalls
- 26V365000Jun 4, 2026American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles…Covers: Honda Pilot 2016–2022, Acura MDX 2014–2020, Honda Ridgeline 2017–2023 +1 more
- 19V784000Oct 31, 2019Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not…Covers: Honda Pilot 2019–2020, Passport 2019
Related service bulletins
- 11021752Aug 1, 2025Service Bulletin - One or more accessory running board lights are flickering or not working due to a faulty running board light assembly.
- 11011045Nov 22, 2024Service Bulletin - The AWD warning light is on potentially due to water intrusion into the rear differential pump motor connector area that corrodes the terminals.
- 10242863Sep 18, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle…
- 10242210Sep 1, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle…
- 10241167Aug 17, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle…
- 10238821Jun 30, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle…
- 10237946Jun 15, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle…
- 10237184May 31, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle…
- 10237034May 15, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle…
- 10175802May 20, 2020Service Bulletin - One or more accessory running board lights are flickering or not working.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 4 | 2% |
| 2024 | 4 | 3% |
| 2023 | 6 | 4% |
| 2022 | 7 | 4% |
| 2021 | 5 | 1% |
| 2020 | 7 | 1% |
| 2019 | 12 | 1% |
| 2018 | 17 | 4% |
| 2017 | 15 | 2% |
| 2016 | 54 | 3% |
| 2015 | 10 | 9% |
| 2014 | 20 | 17% |
| 2013 | 47 | 17% |
| 2012 | 9 | 5% |
| 2011 | 19 | 6% |
| 2010 | 6 | 5% |
| 2009 | 7 | 5% |
| 2008 | 16 | 12% |
| 2007 | 15 | 7% |
| 2006 | 26 | 10% |
| 2005 | 23 | 3% |
| 2004 | 42 | 8% |
| 2003 | 47 | 7% |
Other parts of the 2020 Honda Pilot
214 complaintsEngine
101 complaintsOther or unknown
95 complaintsForward collision avoidance
89 complaintsFuel system
54 complaintsLane departure
44 complaintsTransmission and drivetrain
35 complaintsBrakes
26 complaintsVehicle speed control
16 complaintsBack-over prevention (rear camera)
12 complaintsElectronic stability control
10 complaintsEquipment
9 complaints
← All problems reported for the 2020 Honda Pilot
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology