2025 Honda Prologue Problems
Compared with other Honda Prologue years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2025 can be compared from 2028.
- Most reported problem: Clicking/knocking from front axle when turning (66 complaints, median 1,100 mi).
- 1 recall campaign on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 155filed with NHTSA
- Median mileage
- 2,000miles, 15 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 99 MPGecombined, Electric AWD · 108 city / 90 hwy
Sources: NHTSA records for the 2025 Honda Prologue (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
What owners report
Nearly all owner reports on this model year center on a clicking or knocking noise from the front axle area when turning, often appearing within the first few thousand miles and sometimes recurring after a replacement axle was fitted. Owners also describe dark or unusable rear camera images at night, sudden automatic braking with nothing behind the vehicle, and occasional high-voltage warnings and blank displays.
- Steering
Clicking/knocking from front axle when turning
- 66 complaints (43%)
- median 1,100 mi at 0.9 yrs old (4 state mileage, few)
- filed 2025–2026
Owners describe a rhythmic clicking or knocking from the front wheel area when turning, usually at low speed, on parking-lot turns or U-turns, and in some cases getting louder over time. Several complaints state the dealer diagnosed a front axle or CV joint and replaced it, then the noise returned within a few thousand miles. Others report being told the noise is normal, or that a repair is on hold while a replacement part is developed. Usually first noticed between roughly 100 and 8,000 miles, most often at low-speed turns.
What to check: Drive the car through full-lock turns at low speed with the windows down and listen for clicking. Ask for service records showing whether a front axle has already been replaced, and whether a replacement was done again.
2 excerpts from owner complaints in NHTSA records
“There is a clicking from the front of the Prologue when I am turning the wheel, generally to the left. It occurs when making a left, backing out of a parking spot mostly. I brought it to dealer #1 and they stated this is a known issue and normal and with out a code there is nothing they can do to fix it. It is currently at dealership #2 waiting to find out if the repair can be fixed. It is also in for electrically issue with the windows.”
NHTSA complaint #11771907, filed 2026-10“We are experiencing 2 problems. The primary issue is both front axle. CV joints are clicking and making poppy noises when you turn either right or left. secondary issue, the car is having is the. Reverse collision warning problem. It is engaging and breaking the vehicle. When there is nothing behind it, it happens constantly. And we've had to turn the feature off on the vehicle's information head unit settings to stop it from causing harsh breaking. When backing up.”
NHTSA complaint #11726830, filed 2026-03 - Forward collision avoidance
Rear camera hard to see in the dark
- 26 complaints (17%)
- median 600 mi at 1.0 yrs old (3 state mileage, few)
- 1 mention a crash, fire or injury
- filed 2025–2026
Complaints describe the backup camera image going very dark or nearly black when reversing at night or in rain, with surroundings beyond the rear bumper difficult to make out. Some owners say the reverse lamps work but provide too little light, and that adjusting display brightness does not help. Owners report dealers telling them the camera works as designed or that the problem could not be duplicated. Reported from as little as 10 miles up to about 7,700 miles, mainly in night-time or low-light reversing.
Recall 26V3060001 related service bulletin
What to check: Try reversing in a dark area before buying and see whether the screen shows enough of the area behind the car. Ask whether the rear camera recall work has been completed.
2 excerpts from owner complaints in NHTSA records
“When using the backup camera at night you can not see as it is not bright enough. My car is brand new. I called Honda and the dealer and they said there was nothing they can do about it”
NHTSA complaint #11711101, filed 2026-01“The rear view camera display is too dark at night and does not provide adequate ability to see objects while reversing. This increases the chance of accidents or damage to the vehicle. The white reverse lights are not sufficient to provide lighting and the display does not have enough brightness and contrast. I have turned up the brightness to the maximum setting.”
NHTSA complaint #11701561, filed 2025-11 - Forward collision avoidance
Automatic braking with nothing behind or ahead
- 21 complaints (14%)
- median 2,000 mi at 1.0 yrs old (1 states mileage, few)
- 3 mention a crash, fire or injury
- filed 2025–2026
Owners describe the vehicle braking hard on its own while backing out of a parking space or garage with no obstacle present, and in some cases a false forward-collision warning causing a brief full braking event at highway speed. Complaints mention turning the feature off in the settings menu, and one owner reports the car stopping for a pedestrian detection when no one was there. Mostly reported on low-mileage vehicles, often while reversing at low speed or with cruise control engaged.
What to check: During a test drive, reverse slowly out of a space and note whether the car brakes by itself; check with the seller or dealer whether any software updates for the driver-assist systems have been applied.
2 excerpts from owner complaints in NHTSA records
“Brake by it self on the street multiple times and then when I’m goin reverse it sence sometimes something and does not let me go also the battery does not let me charge more of 20% when the red car on the dash apear and it has a noise when your turning”
NHTSA complaint #11703263, filed 2025-12“I recently purchased a 2025 Honda Prologue. I've had multiple issues with the advanced driver assistance systems. The rear automatic braking will slam the brakes on when I'm backing up if it detects something like a pedestrian on the sidewalk (that I am in no danger of hitting). I've also had issues with it misinterpreting where the lane lines are on the freeway, and automatically trying to incorrectly steer the car OUT of the lane, which is very dangerous, especially at freeway speeds. …”
NHTSA complaint #11706373, filed 2025-12 - Electrical system
High-voltage warnings and charging problems
- 26 complaints (17%)
- median 2,035 mi at 1.0 yrs old (5 state mileage, few)
- 2 mention a crash, fire or injury
- filed 2025–2026
Complaints describe "Service High Voltage" messages, a vehicle that will not charge or stops charging early, and in one case a battery diagnosed as critically failed and then reset. Some owners report the message returning after a dealer visit, and others say the cause was not identified. A service bulletin describes a software update for a high-voltage warning and 12-volt battery drain. Appears across a wide mileage range, from delivery mileage to around 8,000 miles.
What to check: Ask for the service history and whether the high-voltage battery module software update has been performed; confirm the car charges normally on both AC and DC before purchase.
2 excerpts from owner complaints in NHTSA records
“I received another service high voltage system message literally weeks after I brought my vehicle in and had the issue fixed. I reported this issue last on 11/24/2025 it is now 12/19/2025 and it happened again. The heat in my vehicle seemed to stop working and was blowing cold air. This is just poor design and disgraceful.”
NHTSA complaint #11706021, filed 2025-12“Vehicle makes click-click-click (2-4) on hard over turns with accelerations (e.g. parking lot exit to street) Sounds front right CV/Axle region. Vehicle has intermittent MIL Service High Voltage Soon which resolves on subsequent startup, might be linked to scheduled charging within car infotainment.”
NHTSA complaint #11703684, filed 2025-12 - Electrical system
Blank instrument cluster or center screen
- 17 complaints (11%)
- median 4,346 mi at 1.0 yrs old (4 state mileage, few)
- filed 2025–2026
Owners report the driver display or the main control screen going blank while driving or after start-up, sometimes for several minutes and sometimes needing a restart to come back. Dealers diagnosed an instrument panel needing replacement in one case; others report the problem was not reproduced. One complaint notes the center screen controls charging functions. Reported on vehicles with under about 10,000 miles, with no clear pattern of conditions.
What to check: Ask whether any display or telematics software updates have been installed, and watch the screens during a test drive for flickering or blanking.
2 excerpts from owner complaints in NHTSA records
“I have had multiple incidents where I'm driving and the instrument cluster goes black and either takes multiple minutes to come back on or I have to turn the vehicle off and back on to get it to work.”
NHTSA complaint #11722430, filed 2026-03“When initiated in the phones app, the Hondalink app does not communicate with my Honda Prologue. I keep getting data unavaible notices. I've only been able to get the app to update with the automobile on 3 occasions since I purchased the vehicle on 12/14/25. I see a manufacturer bulletin on this problem. (...are experiencing issues with OnStar and HondaLink due to the software within the telematics control unit needing a software update.). I am unable to unlock the car with the app when needed which could lead to a safety issue.”
NHTSA complaint #11707738, filed 2025-12
Buying note. Check the front axle noise and the night-time backup camera carefully on a test drive, and ask for the full service history, including whether camera recall 26V306000 and any software updates have been completed. Because most reports come from very low-mileage cars, a pre-purchase inspection by an independent shop is worth the cost.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 155 consumer complaints for the 2025 Honda Prologue. 15 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 2,000 miles. Of all complaints, 5 involved a crash, 3 an injury, according to the filers. NHTSA lists 1 recall campaign and 15 technical service bulletins for this model year.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Steering41 26%
- Electrical system32 21%
- Other or unknown32 21%
- Suspension23 15%
- Exterior lighting13 8.4%
- Brakes11 7.1%
- Wheels7 4.5%
Also reported: Lane departure (6), Fuel system (5), Visibility (wipers, defrost, mirrors) (5), Vehicle speed control (4), Engine (3), Body and structure (3), Air bags (1), Seats (1).
Example complaints
Steering: “First of all, my Honda app took me a month to get into and sign in due to app issues which are very annoying and when I drive my car and turn the wheel, it makes axel sounds my screen shut off on me. One time I got a high voltage system warning the battery drains out quick. The door hits the other door every time you open driver side”
NHTSA complaint #11712785, filed 2026-01Electrical system: “While driving yesterday the service high voltage system light came on again. I have brought my vehicle to Honda 2 other times for the exact same issue. They fix whatever the issue is and the problem happens again. That last time it was about a month after bringing it to them but this time is has been 3 possibly 4 months but I have have the car less than 1 year.”
NHTSA complaint #11732303, filed 2026-04Other or unknown: “There’s a loud clicking noise that I was told had something to do with the axle. Honda said they can’t do anything because it doesn’t affect the car driving. They’ve noticed the sound before too when I dropped it off for service. This can be a safety hazard especially after time if not replaced. Especially since I’ve only had my car for 1 year.”
NHTSA complaint #11757796, filed 2026-08Transmission and drivetrain: “I have had multiple occurrences where as I'm accelerating into a turn at normal /slow speeds the traction control activates and my vehicle almost comes to a stop almost causing an accident with the vehicles behind me. This was on dry pavement and not heavy acceleration so the traction system should not have activated.”
NHTSA complaint #11722435, filed 2026-03Mileage when problems were reported
100% of the 15 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 600 and 3,573 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2025 Honda Prologue. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Prologue EV · SUV AWD | ★★★★★ | 5 / 4 | 5 | 5 | 4 · 10.5% risk |
| Prologue EV · SUV FWD | ★★★★★ | 5 / 4 | 5 | 5 | 5 · 9.9% risk |
Driver aids listed by NHTSA for the 2025 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2024: same overall rating; 2026: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2025 Honda Prologue version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); for electric versions it is the cost of electricity and the rating is in MPGe.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Prologue AWD Elite | Electric | single-speed | 104 | 87 | 95 MPGe | $800 |
| Prologue AWD Touring | Electric | single-speed | 108 | 90 | 99 MPGe | $750 |
| Prologue FWD | Electric | single-speed | 113 | 94 | 104 MPGe | $750 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 26V306000May 14, 2026Back over prevention › Sensing system › CameraCovers: Honda Prologue 2024–2025, Acura ZDX 2024
American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Recall details for the 2025 Honda Prologue → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 15 on record; the latest 10 are shown.
- 11038471Oct 7, 2026Visibility (wipers, defrost, mirrors). Service Bulletin - Some vehicles may experience a lack of HVAC heating output with vehicle in ON mode. This condition typically occurs at key-on when the ambient temperature is 77°F or below and may…
- 11037715Sep 24, 2026Visibility (wipers, defrost, mirrors). Owner Notification Letter - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
- 11035786Jul 22, 2026Visibility (wipers, defrost, mirrors). Service Bulletin - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
- 11034198Jun 26, 2026Visibility (wipers, defrost, mirrors). Service Bulletin - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
- 11034194Jun 26, 2026Visibility (wipers, defrost, mirrors). Dealer Message - Due to software programming issues, the cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.
- 11031492Apr 17, 2026Electrical system. Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part…
- 11031286Apr 2, 2026Electrical system. Service Bulletin - Insufficient silicone application to the DC-DC converter can result in excessive heat exposure during charging, leading to overheating of the Power Distribution Control Module…
- 11031281Apr 2, 2026Electrical system. Dealer Message - During the manufacturing process, insufficient silicone was applied to the DC-DC converter which may lead to excessive heat exposure, causing the Power Distribution Control Module…
- 11030197Mar 13, 2026Visibility (wipers, defrost, mirrors). Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower…
- 11030079Mar 11, 2026Visibility (wipers, defrost, mirrors). Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower…
Other model years of the Honda Prologue
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 14 | — | 0 | 5 | 99 MPGe | — | Too new |
| 2025 | 155 | 2,000 | 1 | 5 | 99 MPGe | Too new to compare | Too new |
| 2024 | 861 | 10,295 | 3 | 5 | 95 MPGe | Too new to compare | Too new |
All Honda Prologue model years
Frequently asked questions
What are the most common problems with the 2025 Honda Prologue?
Nearly all owner reports on this model year center on a clicking or knocking noise from the front axle area when turning, often appearing within the first few thousand miles and sometimes recurring after a replacement axle was fitted. The issues reported most often: Clicking/knocking from front axle when turning; Rear camera hard to see in the dark; Automatic braking with nothing behind or ahead.
How many NHTSA complaints does the 2025 Honda Prologue have?
NHTSA recorded 155 consumer complaints for the 2025 Honda Prologue as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2025 Honda Prologue is reported most often?
Steering is named most often, in 41 complaints (26% of the total), followed by electrical system with 32.
Has the 2025 Honda Prologue been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2025 Honda Prologue do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2025 Honda Prologue 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
How efficient is the 2025 Honda Prologue according to the EPA?
The EPA rates the 2025 Honda Prologue (Prologue AWD Touring, Electric) at 99 MPGe combined, 108 city and 90 highway, with an estimated annual electricity cost of $750 at 15,000 miles a year. Other battery and motor versions are rated differently.
At what mileage are problems with the 2025 Honda Prologue reported?
Among the 15 complaints that include a mileage, the median is 2,000 miles and the middle half falls between 600 and 3,573 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.