2012 Hyundai Genesis Seats Problems

“Head rest popped open, twice. First time both headrest popped open and Hyundai repaired it with just a copay on my part. Second time, they stated needs to be replaced at my expense. I stated that no one buys a car expecting the head rest to pop open and require replacement. They insist it is my issue. Car was in garage when head rest pooped open. If we were driving the vehicle, I am sure an accident would have occurred. Even if I have it replaced, what assurances would I have this won't happen again. …”

“While in park, passenger side headrest exploded. Car has never been in a wreck, not even the slightest fender bender. There was no reason this should have deployed. Plastic clamps flew out. Dealership said this was unrepairable and whole seat would need to be replaced. I was lucky not to have a passenger that day or they would have suffered injuries.”

“The contact owned a 2012 Hyundai Genesis. The contact stated that while on a highway stationery in traffic, the vehicle behind him crashed into the back of his vehicle. The contact's vehicle then collided with stopped van in front of him; that van also hit the vehicle in front of it as well. The air bags did not deploy upon impact. The contact's chest hit the steering wheel and the contact's head broke the head rest. He received medical attention at the scene and was transported to the hospital. The contact was treated for a chest contusion and bruising to his neck area. …”