2012 Hyundai Genesis Steering Problems
- Complaints
- 15about this part
- Share
- 6%of 260 total for the year
- Median mileage
- 65,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 15 complaints about the steering of the 2012 Hyundai Genesis, 6% of the 260 complaints for this model year. Where a mileage was given, the median is 65,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“2012 Genesis sedan consistently stalls under medium to low speeds while braking or making a turn. All warning lights come on and loss of steering and braking occurs. Car is difficult to control safely without use of emergency brake due to the loss of steering/braking. This incident now occurs with each car trip while traveling on all kinds or roads and at various speeds but not more than 40 miles an hour. I am worried for the safety of my wife and 3 year old child since I take them everywhere with me. …”
NHTSA complaint #11129818, filed 2018-09, 75,000 miles“Driving home on the 405 fwy last night my Genesis r-spec 5.0 lost all power, electrical and steering. Fortunately, I was on the right lane and was able to maneuver the vehicle off the fwy. I had no lights, no emergency flashers, complete shutdown of power. It was about 9pm and dark luckily it was not in a lane or this could have been fatal as I could not turn on any lights! Extremely dangerous and have reported my incident to Hyundai customer care. Vehicle was towed to dealership pending diagnostics.”
NHTSA complaint #10883137, filed 2016-07, 98,000 miles“The car just completely shut down. Fortunately, I had just turned for home on a 25 MPH street so I was going slow enough that I could manage to at least get the car to the side of the road. Do not know what would have happened 15 minutes earlier if it had shut down on the busy interstate I was on. It did start back up again, but now am afraid to drive it anywhere. Have contacted Hyundai, but if there follow-up is anything like it has been in the past, it will be a waste of my time. …”
NHTSA complaint #10763387, filed 2015-09, 29,600 miles“While making a right turn onto ramp engine falls cuts off and I have no control over steering, breaks or anything. Finally got it on to the side of road and put it in park and it cracked right up. This is very scary. What if I had been going fast down the road and could not stop the car. Someone could be killed like this. I decided to look it up on google and found out that lots of other have had the same identical problems and no mechanic or anyone can find anything. Hyundai needs to be held accountable for this and fix there miss up but of course it will take people being killed first.”
NHTSA complaint #11102716, filed 2018-06, 126,300 miles“Engine shutdown and lost steering and brake control when making a right turn. This is the 2nd time this has happened. Details: on both the times, when I was trying to make a right turn at a slow speed the engine shut down and I lost control of steering was well as brakes. I had to put the car in park, in the middle of the intersection and push button to start the car again. Luckily there was nothing in the way (car or a pedestrian), or else there would have been an accident. This could be an even dangerous issue if this happens when making a left turn or when on a freeway. …”
NHTSA complaint #11024285, filed 2017-09, 55,560 milesRelated service bulletins
- 10196577May 14, 2021The warranty coverage for the clock spring has been extended to 15 years with unlimited mileage from the date of original retail delivery or date of first use, whichever occurs…
- 10061238Feb 1, 2013Summary to be provided on a future date.
Steering: other model years
Other parts of the 2012 Hyundai Genesis
68 complaintsBrakes
61 complaintsElectrical system
49 complaintsTransmission and drivetrain
39 complaintsOther or unknown
31 complaintsExterior lighting
24 complaintsVehicle speed control
12 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsFuel system
10 complaintsAir bags
8 complaintsSuspension
8 complaintsWheels
6 complaints
← All problems reported for the 2012 Hyundai Genesis
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology