2020 Hyundai Santa FE Body and structure Problems
- Complaints
- 9about this part
- Share
- 4%of 218 total for the year
- Median mileage
- 1,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the body and structure of the 2020 Hyundai Santa FE, 4% of the 218 complaints for this model year. Where a mileage was given, the median is 1,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My car is siting in park, running with the driver's door open in my town house parking lot. I get out of my car to open the passenger's back door as well as my trunk for her. I then get back into the driver's seat. I am waiting on my friend to load her items into my new Santa Fe for an out of town retreat. She finishes loading items and proceeds to get into the passenger side front seat. As she is getting into the car, she says she needs to go to the bathroom . I tell her let's go now before we get started on our trip. We were suppose to be meeting about 10 college students. …”
NHTSA complaint #11307050, filed 2020-02, 1,000 miles“I have a Hyundai Santa Fe 2020 had it only a year my sunroof is a panoramic and it busted out of nowhere. Nothing hit it just shattered on its own when I was going down the road. I know nothing hit it because nobody was on the road near me and I looked around and saw nothing. I was told to report it here so that’s what I’m doing.”
NHTSA complaint #11667751, filed 2025-06“I was driving and heard a sound like an explosion. When I was able to safely pull over, I examined my 2020 Sante Fe and noticed the panel of glass right before sunroof exploded. No rock hit it, just exploded.”
NHTSA complaint #11540442, filed 2023-08“The roof of my car between the sunroof and the windshield (called panoramic sunroof) shattered as I was driving down the highway. It was about 10:00 pm on a weeknight and there were no cars within sight distance in front of me. When it happened it sounded like a gun shot going off at point blank range and I immediately pulled over and checked for bullet holes. Since it was dark I could not see any damage. Today I took the car and had a small chip fixed in my windshield down by the windshield wipers and the service tech pointed out to me that the roof was shattered. …”
NHTSA complaint #11718307, filed 2026-02“2020 Hyundai Santa Fe quartz white pearl paint and the paint is blowing off as I drive in multiple places. I took it to the dealer because when I called they said there's a Z05 recall on white Hyundai paint and it would be covered. When I take it in, they say 2020's weren't covered because the paint issue was corrected in 2020, when clearly it wasn't. In any case Hyundai agreed to pay 65% of the cost, nothing more. THEY NEED to include all years that present this issue. Unfortunately I've now picked my car up and the paint in the areas that were painted are a different color white. …”
NHTSA complaint #11734970, filed 2026-04Related service bulletins
- 10235566Apr 24, 2023Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid…
- 10177139Jun 25, 2020Some 2019 - 2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may not operate. This bulletin provides the service…
- 10177138Jun 25, 2020Certain 2019-2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may experience a nonoperational condition. This campaign…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 3 | 2% |
| 2024 | 5 | 3% |
| 2023 | 6 | 3% |
| 2022 | 6 | 3% |
| 2021 | 3 | 2% |
| 2020 | 9 | 4% |
| 2019 | 14 | 7% |
| 2018 | 1 | 1% |
| 2017 | 7 | 1% |
| 2016 | 6 | 3% |
| 2015 | 9 | 4% |
| 2014 | 20 | 4% |
| 2013 | 23 | 4% |
| 2012 | 8 | 2% |
| 2011 | 10 | 6% |
| 2010 | 12 | 5% |
| 2009 | 14 | 4% |
| 2008 | 20 | 4% |
| 2007 | 18 | 3% |
| 2006 | 3 | 3% |
| 2005 | 6 | 3% |
| 2004 | 12 | 4% |
| 2003 | 30 | 10% |
| 2002 | 17 | 10% |
| 2001 | 19 | 9% |
Other parts of the 2020 Hyundai Santa FE
81 complaintsOther or unknown
45 complaintsTransmission and drivetrain
26 complaintsElectrical system
25 complaintsVisibility (wipers, defrost, mirrors)
19 complaintsFuel system
17 complaintsForward collision avoidance
14 complaintsBrakes
11 complaintsLane departure
8 complaintsAir bags
7 complaintsEngine cooling
7 complaintsSteering
6 complaints
← All problems reported for the 2020 Hyundai Santa FE
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology