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Visibility (wipers, defrost, mirrors)Part report

2020 Hyundai Santa FE Visibility (wipers, defrost, mirrors) Problems

Complaints
19about this part
Share
9%of 218 total for the year
Median mileage
22,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 19 complaints about the visibility of the 2020 Hyundai Santa FE, 9% of the 218 complaints for this model year. Where a mileage was given, the median is 22,000 miles. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Front windshield has developed numerous pin-head size star shaped cracks that mostly can be seen when car is pointed toward the sun. This happened all of a sudden. I tried to photo but I can not get a good picture. This did not happen while driving.”

NHTSA complaint #11388136, filed 2021-01, 5,800 miles

“The front piece of the panoramic sunroof spontaneously shattered while sitting in my parked vehicle. I heard a loud pop and saw that the entire piece of glass was totally shattered. I took it to the dealership and they told me it is a known problem with this type of sunroof on their vehicles, they said it is not covered by warranty. The estimated repair cost was over $800. Had I been driving down the road with the sunroof open, it could have presented serious safety risks.”

NHTSA complaint #11720545, filed 2026-02

“I had been driving my vehicle for about 5 minutes when I heard what sounded like a loud bang or gunshot followed by the sound debris falling. I realized the front piece of my panoramic sun roof had literally exploded. When I got out to look at it the glass around the hole was pointed upwards so it looked like it exploded from the inside out. The glass had no prior damage and nothing hit it before the explosion. I was on a paved road by myself.”

NHTSA complaint #11544448, filed 2023-09

“I was driving and heard a sound like an explosion. When I was able to safely pull over, I examined my 2020 Sante Fe and noticed the panel of glass right before sunroof exploded. No rock hit it, just exploded.”

NHTSA complaint #11540442, filed 2023-08

“The very front glass portion of the sun roof suddenly shattered . I have years of aviation experiences involving inspecting of crash damaged parts and sudden failures. This glass shows no signs of any external damage from a strike of a foreign object. It appears to be a manufactured discrepancy or a stress issues. I have enclosed some pictures of the discrepancy glass. I reported the issue to Automation Hynduia in Corpus Christi, Texas. They said it’s a common issue that falls on the owner. …”

NHTSA complaint #11502029, filed 2023-01

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
2026411%
2025139%
202485%
2023136%
2022115%
2021148%
2020199%
201963%
201811%
201781%
201642%
201552%
2014153%
2013203%
201210%
201163%
2010114%
200993%
200861%
20077912%
200622%
200510%
200493%
2003176%
200232%
200121%

Other parts of the 2020 Hyundai Santa FE

Engine
81 complaints
Other or unknown
45 complaints
Transmission and drivetrain
26 complaints
Electrical system
25 complaints
Fuel system
17 complaints
Forward collision avoidance
14 complaints
Brakes
11 complaints
Body and structure
9 complaints
Lane departure
8 complaints
Air bags
7 complaints
Engine cooling
7 complaints
Steering
6 complaints

← All problems reported for the 2020 Hyundai Santa FE

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology