2008 Infiniti EX35 Steering Problems

“Under recall number 15v054000, my initial steering column recall was repaired on 04/06/2015. The repaired failed on 05/08/2017. I experienced excessive play in my steering wheel as a result of a broken steering column while driving on the highway.”

“I was pulling into my garage traveling at low speeds when the steering wheel pulled out nearly separating from the steering column. Ball bearings fell from the steering column and the clock spring cable unraveled. This caused the stability control to kick on and turn the car violently towards the curb. I was able to park the car safely. I contacted the local Infiniti dealer, but as I am located overseas in korea, the dealership refused to work on a us spec car. I checked with two other nearby dealerships and both said they refused to work on us spec infinitis. …”

“After having the oil changed, at the Infiniti dealer, on the way home my son noticed the steering wheel was very loose. After arriving at home the steering wheel and part of the column actually separated from the steering column. When separated there is no way to steer the car! This could have happened while driving but luckily did not. This seems to be a serious issue that should be looked into. The dealer, harper Infiniti, said they did not work on the steering while the car was in for service earlier that day. …”

“Lost steering completely. Steering wheel would rotate 360 degrees freely without affecting wheels. While driving down road at approximately 40 miles per hour, began to have play in steering wheel. Slowed down while play worsened.. Lost steering and stopped at an intersection. Had no steering whatever; steering wheel would free spin 360 degrees. Vehicle towed to dealership. .... Updated 08/05/14 the consumer stated there wasn't any physical indication of the failure before hand. The vehicle was repaired. The consumer no longer owns the vehicle. Updated 08/18/2014”

“The contact owns a 2008 Infiniti EX35. While operating the vehicle, the steering wheel electronic tilt malfunctioned and the driver was unable to properly re-position the steering wheel. In addition, while turning the steering wheel in either direction, the steering wheel exhibited excessive play. The vehicle was taken to an independent mechanic who diagnosed that the steering wheel tilt motor was faulty and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. …”