2013 Infiniti JX35 Steering Problems
- Complaints
- 6about this part
- Share
- 2%of 281 total for the year
- Median mileage
- 15miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the steering of the 2013 Infiniti JX35, 2% of the 281 complaints for this model year. Where a mileage was given, the median is 15 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The steering wheel is loose everytime I apply brake or pedal or turning corner. I bring my car to dealer they say all JX35 have the same small amount of play in column. They give me the grand new one to check and the grand new one do not have that problem. They said they could not do anything with that. I call Infiniti headquarter and they said the same thing, they could not do anything with that problem ???”
NHTSA complaint #10553468, filed 2013-11, 33,000 miles“After starting the engine and after the steering wheel assumes its drive position, the steering wheel will have a moment of free play where you can feel the steering wheel jump and finally catch. I have mentioned this several times to the Infiniti dealer service dept and their response is that all JX35's do this. I have never had any car or Infiniti (i30 or m35) exhibit this lack of steering control. I have not experienced this while driving, only on initial start-up.”
NHTSA complaint #10496595, filed 2013-02, 15 miles“While driving the car I began to loose steering control . The car would not go in the direction I wanted to go. It was a harrowing experience but I managed to get to my destination. There My father noticed that the right front tire was rubbing the front of the wheel well. After further inspection I could see where the right lower control arm had broken free of the front subframe. I took photos of the damage from different angles .From these I could see that the top of the subframe had severe corrosion while the bottom was intact. …”
NHTSA complaint #11521546, filed 2023-05“Our 2013 Infiniti jx awd has exhibited repeated loss of power steering while operating the vehicle. The first loss of power steering occurred on about august 26, 2012. The vehicle was returned to the dealer for service, but the problem apparently could not be replicated. On or about september 3, 2012, the vehicle again exhibited a loss of power steering while operating the vehicle. The vehicle was returned to the dealer for service on about september 4, 2012, and was examined by an Infiniti field service technician. Following this service, we were informed that the problem had been fixed. …”
NHTSA complaint #10499446, filed 2013-02“while driving the vehicle randomly looses power to the engine and all electrical power goes off. The dash is completely without power. Engine will not accelerate and looses power steering like the engine is off. After a few moments all power is returned and engine comes back on to normal operation.”
NHTSA complaint #11472155, filed 2022-07Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2013 | 6 | 2% |
Other parts of the 2013 Infiniti JX35
87 complaintsTransmission and drivetrain
79 complaintsElectrical system
36 complaintsBrakes
27 complaintsOther or unknown
26 complaintsEngine
15 complaintsExterior lighting
15 complaintsBody and structure
13 complaintsVehicle speed control
13 complaintsFuel system
10 complaintsSuspension
9 complaintsSeat belts
7 complaints
← All problems reported for the 2013 Infiniti JX35
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology