2020 Infiniti QX60 Other or unknown Problems
- Complaints
- 6about this part
- Share
- 25%of 24 total for the year
- Median mileage
- 3,001miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the other or unknown of the 2020 Infiniti QX60, 25% of the 24 complaints for this model year. Where a mileage was given, the median is 3,001 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving on the freeway at about 1:40pm today(03/9/2021). All of sudden hear some kind of loud gun shot and 1 second later, my sunroof is shattered. Also, the forward collision system automatically breaks by itself when there is no vehicle or any kind of object.”
NHTSA complaint #11400035, filed 2021-03, 2 miles“Sunroof exploded while driving on highway 175 heading towards nacogdoches tx. We heard a loud pop almost like a tire blowing out, we get out the rental car to check on the tires and found nothing. We got back in and started driving, when we heard a gush of wind. We looked up and noticed the car had a sunroof so we moved the cover back and glass started to fly into the car. Nothing hit the glass it just exploded out of nowhere.”
NHTSA complaint #11278222, filed 2019-11, 6,000 miles“I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted in an immediate and complete loss of forward visibility while the vehicle was in motion.The hood had been properly closed prior to driving, and there were no warning indicators, unusual noises, or prior issues suggesting a problem with the latch mechanism. …”
NHTSA complaint #11718264, filed 2026-02“While driving at a speed of 70mph, on a highway at 4:15 PM temperature approx 55 F an extemely loud sound from my roof happened. I was not under any trees or near any 18 wheelers. No debris seen around my car when it happened. I pulled over when safe and looked at my roof. The sunroof had exploded! nothing else wrong with the car! This could hav caused a terrible accident had I not over-reacted. There was no warning for this explosion. I called the dealership and was told to bring it to a collision center for repair. Now waiting on the parts.”
NHTSA complaint #11505047, filed 2023-02“I was driving at approximately 40 mph in clear weather on a familiar straight asphalt roadway in our community. I suddenly heard a loud blast. I thought it was an explosion near the roadway. I was terrified, so I immediately pulled over into a supermarket parking lot. There was a policeman there, and I asked him if he had heard the explosion. He did not hear anything but volunteered to check my vehicle. He found that the sunroof was blown out. My sunshade was closed, so no glass entered the cabin of my car. The policeman found some glass on the road at the location I was driving. …”
NHTSA complaint #11642760, filed 2025-02Related service bulletins
- 10208932Feb 7, 2022EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 40% |
| 2025 | 8 | 40% |
| 2024 | 4 | 20% |
| 2023 | 8 | 29% |
| 2022 | 6 | 26% |
| 2020 | 6 | 25% |
| 2019 | 4 | 10% |
| 2018 | 5 | 13% |
| 2017 | 12 | 18% |
| 2016 | 5 | 17% |
| 2015 | 22 | 24% |
| 2014 | 30 | 15% |
Other parts of the 2020 Infiniti QX60
6 complaintsElectrical system
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsEngine
3 complaintsForward collision avoidance
3 complaintsBrakes
2 complaintsFuel system
2 complaintsBody and structure
2 complaintsSuspension
2 complaintsVehicle speed control
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2020 Infiniti QX60
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology